Copper Pricing and Features: CRM Review

Overview

Copper is designed for companies that run on Google Workspace. It runs as a sidebar in Gmail and draws contacts, emails and calendar events into the CRM automatically, which reduces manual data entry for teams that live in their inbox.

Copper publishes three plans priced per seat: Basic at US$29 monthly or US$23 on annual billing, Professional at US$69 or US$59, and Business at US$134 or US$99. Contact limits are 2,500, 15,000 and unlimited respectively, and a free trial requires no credit card.^[16] Annual billing is described as up to 26% cheaper.^[16]

The Google-centric design is both the appeal and the limitation: organisations on Microsoft 365 gain little from Copper, and its reporting and automation are lighter than those of Salesforce or HubSpot at comparable prices. The 2,500-contact cap on Basic is low for any business with a marketing database.

Copper features

Gmail sidebar
Automatic contact capture
Google Calendar sync
Pipelines
Free trial without card
Gmail and Google Calendar sidebar
Pipeline and project tracking
Google Sheets and Drive integration

Copper pricing

Basic US$29 monthly / US$23 annual; Professional US$69 / US$59; Business US$134 / US$99 per seat/month. Annual up to 26% off.

Copper strengths and limitations

Strengths

Little data entry for Gmail users
Monthly billing available
Simple to adopt
Unlimited contacts on Business
Deep Gmail and Google Calendar integration
Published monthly and annual prices

Limitations

Basic capped at 2,500 contacts
Little value outside Google Workspace
Higher tiers expensive for small teams
Limited marketing tools
Built around Google Workspace, so a poor fit for Microsoft 365 users
No free tier

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