Pulseway

RMM known for its mobile app, with ticketing and NOC add-ons

Overview

Pulseway is an RMM for workstations, servers and network devices, offering monitoring and alerting, remote control, patch management and scripting and automation[13]. Its mobile app is a central part of the product, which the company describes with the slogan “Manage Anything, From Anywhere”, allowing technicians to detect and resolve issues away from the office[13].

Add-ons cover security, backup and business operations, the last including ticketing and NOC and help-desk services[13]. The home page does not state ownership, pricing or trial terms, and directs visitors to a demo[13]; its logo file references Kaseya, but the page text does not confirm a corporate relationship[13]. Pulseway suits small teams that value mobile management, while larger MSPs may need a fuller PSA and deeper automation than its add-ons provide.

What Pulseway does

  • Monitoring and alerting
  • Remote control
  • Patch management
  • Scripting and automation
  • Mobile app
  • Ticketing and NOC add-ons

Pulseway pricing

Not published on home page; demo on request.

Pulseway strengths and limitations

Strengths

  • Strong mobile app
  • Covers servers and network devices
  • Modular add-ons
  • Simple core RMM

Limitations

  • Pricing and trial not stated
  • Ownership not stated on site
  • Limited PSA
  • Fewer enterprise features

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