Gorelo

Per-technician platform combining RMM, PSA, documentation and billing

Overview

Gorelo is a newer MSP platform that bundles RMM, PSA, IT documentation, billing, projects and AI automation, sold per technician. Full Platform Access costs US$99 per user per month billed yearly or US$149 monthly; a PSA Only licence costs US$59 or US$79; and a Co-Managed licence for client-side IT staff, limited to a single client and excluding billing, costs US$39 or US$49[16]. PSA Only and Co-Managed licences require the organisation owner to hold a Full Platform licence[16].

A 14-day free trial needs no card and there are no lock-in contracts[16]. An optional end-user remote access add-on costs US$5 per contact per month for their own computers or US$20 for every computer at their company[16]. The co-managed licence is a practical feature for MSPs that share tools with in-house IT staff. As a younger product, Gorelo has a smaller integration ecosystem and less third-party documentation than established RMMs.

What Gorelo does

  • RMM, PSA and documentation in one platform
  • Billing and projects
  • Co-managed IT licence
  • SSO with Microsoft Entra
  • 14-day free trial

Gorelo pricing

Full Platform US$99/user/month (yearly) or US$149 (monthly); PSA Only US$59/US$79; Co-Managed US$39/US$49; end-user remote access add-on US$5 or US$20 per contact; 14-day trial, no lock-in.

Gorelo strengths and limitations

Strengths

  • All-in-one at published prices
  • Co-managed licence
  • No lock-in contracts
  • Documentation included

Limitations

  • Younger platform
  • Smaller integration ecosystem
  • Per-tech cost adds up for large teams
  • Limited track record at scale

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