Overview
Employee Navigator, based in Bethesda, Maryland, is a benefits administration platform distributed largely through insurance brokers. It says it connects about 195,000 employers and more than 7,000 brokers, with more than 600 partner integrations[7].
Products include online benefits administration, new-hire onboarding, HR record management, ACA reporting, time-off tracking and payroll integrations, plus a marketplace of agency support partners[7]. Its pricing page lists four tiers, Enhanced, Enhanced Plus, Elite and Platinum, with unlimited companies and employees; the only listed price is an 834 EDI carrier feed fee of US$0.45 per employee per month on Enhanced Plus and Elite, included free on Platinum, with additional fees possible[8]. Other prices are by quote[8].
Because the platform is distributed largely through brokers, buyers should clarify with their broker who pays and what happens to data if they change brokers. Its HR and payroll features are lighter than those of full HCM suites.
Employee Navigator features
- Online benefits enrolment
- ACA reporting
- 834 EDI carrier feeds
- 600+ integrations
- New-hire onboarding
- Time-off tracking
Employee Navigator pricing
Tiers: Enhanced, Enhanced Plus, Elite, Platinum. 834 EDI feed US$0.45 PEPM (Enhanced Plus, Elite), free on Platinum; other pricing by quote.
Employee Navigator strengths and limitations
Strengths
- Very large broker network
- Many carrier and payroll integrations
- Unlimited companies and employees on tiers
Limitations
- Pricing largely unpublished
- Value depends on broker's configuration
- Limited HR depth
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