Hyland OnBase

Overview

OnBase is the flagship product of Hyland, a content services company that reports more than 30 years in the market, more than 14,000 active customers and about 3,500 employees. Hyland’s portfolio also includes Alfresco, Nuxeo and Perceptive Content, the Hyland Cloud Content Repository, intelligent document processing and rich media management.^[3]

Hyland describes OnBase as an AI-enabled operational content management product. It captures documents from multiple channels with automatic classification and verification, runs configurable workflows with forms and routing rules, supports case management, collaboration with version control, retention and records management, and real-time dashboards and audit trails.^[4]

OnBase is strongest in document-heavy operations such as healthcare records, insurance claims, government case files and accounts payable, where capture and workflow matter as much as storage. It is a large platform that typically requires an implementation partner, and pricing is not published.

Hyland OnBase features

• Multichannel capture with auto-classification
• Configurable workflow and forms
• Case management
• Records retention and destruction
• Dashboards and audit trails
• Hyland Cloud hosting
• Web-based document management
• Process services

Hyland OnBase pricing

Quote-based; no pricing on the product page.

Hyland OnBase strengths and limitations

Appears in

• Best Document Management Software in 2026 #10

Hyland OnBase alternatives and competitors

Alternatives to Hyland OnBase: companies ranked in the same lists.

• M-Files
• OpenText Documentum
• Microsoft Power BI
• Box
• iManage Work
• NetDocuments
• DocuWare
• Egnyte
• ZAZoho Analytics
• FileHold