OpenText Documentum

Overview

Documentum is the high-end document management product of OpenText Corporation, whose wider portfolio spans content management, cybersecurity, application delivery, B2B integration and observability.^[5] OpenText states Documentum manages more than 80 billion documents and can import up to 20 million objects an hour, with a 99.9% uptime guarantee.^[5]

Documentum runs on-premises, in a private cloud, as a managed service, or through the AWS, Google Cloud and Microsoft Azure marketplaces. It integrates with SAP, Microsoft 365 and Salesforce, and adds an AI content assistant for chat-based search, summarisation and translation. OpenText lists support for HIPAA, 21 CFR Part 11, ISO, SOC 2, PCI DSS, GxP, GDPR and DoD 5015.2 requirements, making it relevant to pharmaceuticals and other regulated industries.^[5]

Plans are named Express, Premium and Ultimate, with Process Automation, Capture, Content Aviator and Knowledge Discovery sold as add-ons; prices are not shown on the product page.^[5] It is costly and complex for mid-size companies.

OpenText Documentum features

• 80B+ documents under management (vendor figure)
• On-premises, private cloud or managed service
• SAP, Microsoft 365, Salesforce integration
• AI content assistant
• 21 CFR Part 11 and GxP support
• DoD 5015.2 records compliance

OpenText Documentum pricing

Plans Express, Premium, Ultimate; quote-based; several capabilities sold as add-ons. Available via AWS, Google Cloud and Azure marketplaces.

OpenText Documentum strengths and limitations

Appears in

• Best Document Management Software in 2026 #3

OpenText Documentum alternatives and competitors

Alternatives to OpenText Documentum: companies ranked in the same lists.

• Hyland OnBase
• M-Files
• Microsoft Power BI
• Box
• iManage Work
• NetDocuments
• DocuWare
• Egnyte
• ZAZoho Analytics
• FileHold