iManage Work

Document and email management for law firms and legal departments

Overview

iManage is a specialist in document and email management for the legal sector. It reports more than 4,000 customers and 1 million users worldwide, including 42% of the Fortune 100 and 81% of the AmLaw 200.[9]

Its core product, iManage Work, organises documents and emails by client and matter. The wider iManage Platform, offered as a cloud-native service, adds Share and Drive for external collaboration, Security Policy Manager, Threat Manager, Records Manager and Disposition Manager for governance, Conflicts and Intake, Insight+ knowledge search, Closing Folders for transactions and Tracker for workflow.[9]

iManage AI includes AI Enrichment, Ask iManage and a Model Context Protocol interface, and the company lists connections to AI partners such as OpenAI, Harvey, Legora and Anthropic.[9] The product is purpose-built for matter-centric legal work and is less suitable outside professional services. Pricing is not published.

iManage Work features

  • Matter-centric document and email filing
  • Cloud-native platform
  • Security Policy Manager and Threat Manager
  • Records and disposition management
  • Ask iManage AI
  • MCP interface for AI tools

iManage Work pricing

Quote-based; no published pricing.

iManage Work strengths and limitations

Strengths

  • Dominant in large law firms
  • Strong email filing
  • Extensive security and governance modules

Limitations

  • Legal-specific design
  • No public pricing
  • Many separately licensed modules

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