Moxo

Client workflow and portal platform for service businesses

Overview

Moxo builds portals around structured workflows rather than around a document library. Its flow designer offers 36 step types covering human actions, controls and AI or system automations; human steps include approvals, e-signatures, reviews, form fills and bookings[14]. External participants reach branded portals through magic links without creating accounts or installing software[14]. Deployment options are Moxo’s cloud, the customer’s own cloud or on-premises, and the security list includes SAML SSO, role-based access control and KMS-encrypted storage[14]. Moxo states that it is SOC 2 Type II and SOC 3 certified[16].

The company’s about page names customers including Savills, Scotiabank, Emirates Bank, FIS, Procore, Zeta Global and ChenMed[15]. Its AI features include an Agent Foundry for building and supervising AI agents and supervisor agents that escalate to humans[14]. Integrations listed include Slack, Microsoft Teams, Salesforce, HubSpot, DocuSign, Stripe and QuickBooks, with a REST API, webhooks, an MCP server and mobile SDKs[14]. Moxo does not publish prices; its pricing page offers a trial request and a demo booking[14], which places it in the enterprise end of the market.

Moxo features

  • Flow designer with 36 step types
  • Magic-link access for external participants
  • Approvals, e-signatures and form steps
  • AI Agent Foundry and supervisor agents
  • Cloud, private cloud or on-premises deployment
  • REST API, webhooks, MCP server and mobile SDKs

Moxo pricing

Quote-based. Free trial available on request; demo booking via sales.

Moxo strengths and limitations

Strengths

  • Workflow-first design suits regulated, multi-step processes
  • Clients need no account or app
  • On-premises option for regulated industries
  • Named enterprise and banking customers

Limitations

  • No published pricing
  • Heavier implementation than file-sharing portals
  • Less suited to simple document exchange
  • Feature breadth can exceed what small firms need

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