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SAP Concur

SAP's travel, expense and invoice suite for large organisations

Overview

SAP Concur is the travel and expense business of the German software company SAP. It is sold by Concur Technologies, Inc., which SAP acquired in a deal completed on 4 December 2014 at US$129 per share in cash; at the time Concur reported more than 25,000 customers and 25 million active users in over 150 countries[2]. Its expense product, Concur Expense, captures receipts through the ExpenseIt AI feature, imports corporate card transactions, checks claims against built-in policy controls and routes them through approval workflows[1].

Concur’s distinguishing strength is its depth for complex organisations. It links expense reports with bookings made in Concur Travel, handles tax jurisdictions across many countries in its core platform and lists more than 300 pre-built connectors[1]. The vendor states that it supports organisations from about 10 employees to more than 10,000[1]. Unusually for the category, its small-business pricing is per report rather than per user. The main limitations are the complexity of configuration, which typically requires an implementation project, and the fact that the Premium package, which adds Concur Travel and analytics, is quote-based[1]. Organisations already running SAP ERP benefit most from the native integration.

SAP Concur features

  • ExpenseIt AI receipt capture
  • Corporate card transaction import
  • Built-in policy checks and approval workflows
  • Integration with Concur Travel bookings
  • Multi-country tax jurisdiction handling
  • 300+ pre-built connectors
  • Concur Expense with Intelligent Audit and Detect
  • Concur Travel and TripLink

SAP Concur pricing

Base: from US$7 per report, unlimited users, Concur Expense only. Plus: from US$11 per report, adds ExpenseIt, user support desk and reporting. Premium: custom pricing, adds Concur Travel and Intelligence. Prices vary by monthly commitment.

SAP Concur strengths and limitations

Strengths

  • Mature combined travel and expense workflow
  • Per-report pricing with unlimited users on published packages
  • Large connector library and SAP ERP integration
  • Multi-country tax and regulatory support in the core product
  • Deep travel and expense compliance tooling
  • Wide integration catalogue

Limitations

  • Premium tier with travel is quote-based
  • Configuration typically needs an implementation project
  • Per-report billing is less predictable for high-volume claimants
  • Receipt AI (ExpenseIt) not in the Base package
  • No transparent pricing
  • Relies on third-party corporate cards

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