Amwell

Boston-based SaaS virtual-care platform with its own medical group

Overview

Amwell (American Well Corporation) is a Boston-based company listed on the New York Stock Exchange as AMWL that describes itself as a SaaS-based, technology-enabled healthcare platform.[3] Its customers are health plans, health systems, employers and government entities, which use the Amwell Platform to run virtual and hybrid care for their own members and patients.[4] When customers need extra clinical capacity, Amwell supplies it through Amwell Medical Group (AMG), a nationwide network of clinical entities covering all 50 states around the clock.[4] The company also owns SilverCloud, a digital mental-health program that extended its reach outside the US.[4]

Amwell’s revenue was US$249.3m in 2025, against US$254.4m in 2024 and US$259.0m in 2023.[4] In the third quarter of 2026 it reported revenue of US$49.0m, of which subscription revenue was US$23.9m and AMG visit revenue US$23.7m, with about 0.8 million visits on the platform. It raised its 2026 revenue guidance to US$204m to US$206m and said it expected positive operating cash flow in the fourth quarter of 2026.[3] Amwell’s chairman and chief executive, Ido Schoenberg, describes the strategy as six focus areas running on one platform.[3] Its main limitations are a shrinking top line and continued net losses (US$11.0m in Q3 2026).[3]

Amwell features

  • Configurable virtual-care platform for payers and providers
  • Amwell Medical Group clinicians in all 50 states
  • SilverCloud digital mental-health programs
  • Automated care programs between visits
  • Hybrid in-person and virtual workflows

Amwell pricing

Quote-based. Revenue comes from platform subscriptions and AMG visit fees; no public price list.

Amwell strengths and limitations

Strengths

  • Platform and clinical network from one vendor
  • Strong position with health plans
  • Digital behavioural-health programs included in portfolio
  • Published financial guidance

Limitations

  • Revenue guidance for 2026 well below 2025
  • Loss-making
  • Not built for solo or small practices
  • No published pricing

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