OhMD Review: Pricing, Pros, Cons & Alternatives

Overview

OhMD is a patient-communication platform for medical practices that combines two-way SMS, a text-enabled landline, voice and video calling and voicemail transcription.^[16] It differs from video-first telehealth tools in that video is one channel within a system designed to answer every patient call and message.

OhMD publishes starting prices. The Core plan starts at US$300 a month and covers two-way texting, text-enabled landlines, voice and video calling, voicemail transcription, call handoff to text and multi-factor authentication. The AI and Automation plan starts at US$500 a month and adds OhMD AI voice and text call automation, automatic message routing, customised workflows, broadcast voice calls, appointment scheduling and integrations; calling usage on this plan is billed separately. The Enterprise and scale tier is custom-priced, with volume discounts, SSO and identity management, custom onboarding, dedicated support, multi-location and multi-tenant support and an annual billing incentive.^[16] The company says customers can go live in days.^[16]

Its limitations are that the entry price is per practice rather than per provider, which suits groups more than solo clinicians, that usage charges make total cost less predictable, and that it is not a clinical record.

OhMD features

Two-way patient SMS
Text-enabled landline
Voice and video calling
AI voice and text call automation
Automatic message routing
SSO on Enterprise

OhMD pricing

Core from US$300/month. AI & Automation from US$500/month, calling usage billed separately. Enterprise & scale: custom pricing with volume discounts and annual billing incentive.