Best Telehealth Platforms in 2026

Teladoc Health is a New York-headquartered virtual-care company listed on the New York Stock Exchange under the ticker TDOC. It is the largest company in this list by revenue: US$2.53bn in 2025, down from US$2.57bn in 2024 and US$2.60bn in 2023. Unlike the software tools further down the list, Teladoc mainly sells care rather than a video product. Its Integrated Care segment provides virtual care that its 2025 annual report says is available to more than 100 million members through employers and insurers, covering preventive and primary care, 24/7 urgent care, mental health, chronic-condition programs and expert second opinions. Its BetterHelp segment sells online therapy directly to consumers and increasingly through insurance.

In the third quarter of 2026 Teladoc reported revenue of US$605.1m, down 3% year on year, with Integrated Care up 2% to US$398.5m and BetterHelp down 13% to US$206.6m. The company described the rollout of its Teladoc One platform with early partners and work on hybrid care and AI-enabled services. Teladoc is not a self-service tool for an independent practice: it contracts with organisations, and most of its revenue comes from access fees. The company remains loss-making on a GAAP basis, reporting a net loss of US$26.9m for the third quarter of 2026.

Amwell (American Well Corporation) is a Boston-based company listed on the New York Stock Exchange as AMWL that describes itself as a SaaS-based, technology-enabled healthcare platform. Its customers are health plans, health systems, employers and government entities, which use the Amwell Platform to run virtual and hybrid care for their own members and patients. When customers need extra clinical capacity, Amwell supplies it through Amwell Medical Group (AMG), a nationwide network of clinical entities covering all 50 states around the clock. The company also owns SilverCloud, a digital mental-health program that extended its reach outside the US.

Amwell's revenue was US$249.3m in 2025, against US$254.4m in 2024 and US$259.0m in 2023. In the third quarter of 2026 it reported revenue of US$49.0m, of which subscription revenue was US$23.9m and AMG visit revenue US$23.7m, with about 0.8 million visits on the platform. It raised its 2026 revenue guidance to US$204m to US$206m and said it expected positive operating cash flow in the fourth quarter of 2026. Amwell's chairman and chief executive, Ido Schoenberg, describes the strategy as six focus areas running on one platform. Its main limitations are a shrinking top line and continued net losses (US$11.0m in Q3 2026).

Zoom for Healthcare is the healthcare packaging of Zoom Workplace, sold by Zoom Communications, a San Jose, California company listed on Nasdaq as ZM. Zoom's total revenue was US$4.87bn in the fiscal year ended 31 January 2026, which makes it the largest company here, although healthcare is only one of its markets and Zoom does not break out healthcare revenue.

Zoom positions the offering for telehealth, care-team collaboration and hospital communications. It executes a BAA with healthcare customers to support HIPAA compliance and states support for SOC 2, GDPR, PIPEDA/PHIPA and PCI obligations. The company says more than 200 healthcare integrations are available, connecting video with EHR, scheduling and clinical tools, and it sells a Zoom Clinical Notes product for AI-generated documentation; one customer story cited on the page reports a 60% reduction in documentation time at PocketRN. Developers can also build their own telehealth applications on the Zoom Video SDK.

The advantage is familiarity: patients and staff rarely need instructions. The trade-offs are that Zoom is a general communications vendor rather than a clinical one, the healthcare packaging is sold through sales rather than a public price list, and functions such as intake, payments or prescribing generally come from integrated third-party systems.

Doxy.me is a browser-based telehealth service founded in 2013 by Brandon Welch, its chief executive, and Dylan Turner. It describes itself as proudly independent and without outside investors, and says more than a million providers in over 180 countries have used it, delivering more than 12 billion minutes of telemedicine. Its pricing page gives a higher figure of 1.8 million providers, so the precise count depends on which page is read.

The service is built around a personal virtual waiting room. Patients join from an emailed or texted link without creating an account, and the clinician admits them from a queue. Doxy.me keeps a completely free version for providers who use telehealth occasionally or cannot take on another cost. The paid Premium plan, priced per user per month and billed annually, adds team workflows: shared rooms, patient transfer and routing between providers, multi-user clinics with roles and permissions, clinic-level reporting, custom branding, intake and consent workflows and group calls of up to 25 participants. A set of add-on apps covers AI note-taking (Scribe), teleconsent, assessments, CBT activities, a whiteboard and therapy games. Doxy.me states that its plans are HIPAA compliant with a BAA included.

Its limitations are scope and transparency: it is not an EHR, so notes and billing live elsewhere, and the Premium price is not shown in the page's static text.

VSee is a telehealth vendor that sells everything from a free solo waiting room to fully customised white-label platforms. It says it has more than 2,000 clients worldwide and names McKesson, Centene, GE Health, Mount Sinai and NASA among them.

Its pricing ladder is unusually explicit. The Free Basic plan gives solo providers a walk-in waiting room, one-click video links with no download, unlimited one-to-one HD video, chat and screen-sharing, quick intake and a signed BAA. Plus, at US$29 per provider per month, adds a custom subdomain, patient portal, group video, standard intake and consent, card payments and SMS or email invitations. Premium, at US$49 per provider per month plus a US$200 one-time setup fee, adds a shared waiting room and front desk for teams of up to 50, shared scheduling, custom intake fields, standard EMR notes, reports, user management and live chat and phone support. Enterprise is a quote-based, white-label tier for complex workflows, with e-prescribing (EPCS) available as an add-on.

VSee states that it encrypts data with 256-bit AES at rest and in transit and signs a BAA on all plans except the free VSee Messenger. The main limitations are that its EMR notes are basic compared with dedicated EHRs, SMS sends are rate-limited on Plus and Premium, and setup and customisation fees are non-refundable.

SimplePractice is practice-management and EHR software aimed mainly at private-practice therapists and other behavioural-health clinicians, with telehealth built into the product rather than sold separately. It is a strong choice where the clinician wants scheduling, notes, payments, insurance billing and video visits in a single subscription.

Solo practitioners choose among three plans. Starter costs US$49 a month, Essential US$79 a month and Plus US$99 a month, each billed monthly, with a 30-day free trial and an introductory 50% discount for the first three months when a paid account starts within seven days. Group practices pay US$99 a month for the first practitioner and US$74 for each additional practitioner on Plus, and groups of six or more clinicians can request custom pricing. Plus is the tier that adds group appointments and group telehealth, a premium support line and advanced analytics.

Add-ons are an important part of the cost. The Care Aide AI suite, which includes Note Taker, a telehealth Session Sidekick, a treatment-plan tool and client summaries, costs US$59 a month for the account owner plus US$49 for each additional clinician; Note Taker on its own is US$35 a month. ePrescribe costs US$49 a month plus an US$89 setup fee, and Insurance Navigator claim filing is charged at US$1.79 per claim. The total for a practice using AI notes, prescribing and claims can therefore be well above the headline plan price.

Spruce Health is a patient-communication platform for medical practices that combines a medical phone line, secure text messaging, video visits, fax and internal team chat in one application. Its premise is that a clinic's communication with patients is spread across many channels, and that putting them in a shared inbox makes it easier for staff to manage.

Pricing is per user per month. The Basic plan costs US$24 and includes a BAA, medical phone, text, video, fax, team chat, a shared inbox, auto-replies and AI voicemail transcription. The Communicator plan costs US$49 and adds IVR call flows, urgent escalation and after-hours triage, integrations and API access, VoIP phone service, and AI transcription and summaries for voicemails, call recordings and audio messages. There is a free 14-day trial with no credit card; texting needs a one-time US$19.50 SMS registration fee. Billing is month to month by default, although larger practices may be asked to sign an annual contract with onboarding fees. Spruce states that all trials and paid plans automatically include a BAA, accepted electronically when the organisation is created.

The limitations relate to scope and cost transparency. Spruce is not an EHR, so documentation and billing require another system. Since 1 November 2025 its invoices also include sales and telecom taxes and pass-through fees that vary by business address, and VoIP desk phones are charged separately.

Healthie is an EHR and practice platform for clinicians starting, running and scaling a practice, with nutrition-oriented tools such as food journaling and a supplement and lab integration. Telehealth video calls for individual sessions are part of its core feature set, alongside scheduling, reminders, payment processing, electronic forms, charting, a client portal, secure messaging, food and lifestyle journaling, goals and metrics tracking, and care plans.

Healthie publishes three plans. Essentials costs US$49.99 a month billed monthly or US$45 a month billed annually and covers up to 250 active clients. Plus costs US$129.99 monthly or US$115 annually and adds unlimited clients, group telehealth, online programs and dedicated inbound and outbound e-fax. Group costs from US$149.99 monthly or US$135 annually for clinician-owned practices with several practitioners and adds a shared calendar, roles and permissions and internal chat, with additional team members at US$50 a month per clinician. A 14-day trial of Plus requires no credit card.

Healthie integrates with Zoom for HIPAA-compliant individual or group sessions and webinars at no extra cost, and with Fullscript for supplements and labs. Several integrations carry separate charges: card payments through Stripe at 2.9% plus US$0.30, ClaimMD insurance billing from US$30 a month, eligibility checks from US$25 a month and DoseSpot ePrescribing at US$40 per clinic. Its client limit on Essentials and its add-on fees are the main constraints.

Practice Better is a practice-management and EHR platform for health and wellness practitioners; its site addresses health coaches and offers nutrition-planning tools. Its Starter plan already includes scheduling, a secure telehealth video chat that requires no Zoom account, integrated billing and payments, secure messaging, a client portal, forms and note templates, and more than 20 integrations.

The company publishes five tiers. Sprout is a free plan for three clients. Starter costs US$35 a month billed monthly (US$25 billed annually) for one practitioner and ten clients; Professional US$69 monthly (US$59 annually) for 300 clients; Plus US$99 monthly (US$89 annually) with unlimited clients and three admin licences; and Team US$155 monthly (US$145 annually) with two practitioner licences, extra practitioners at US$50 each up to 200, team scheduling and custom roles. Group messaging, fixed-date programs and Zapier connections arrive on Professional, and portal branding, SMS reminders (750 a month) and broadcast messaging on Plus.

Add-ons include the AI Charting Assistant from US$10 a month per practitioner, nutrition planning at US$15 a month, and ePrescribing (EPCS) at US$49 with a US$99 onboarding fee plus separate PDMP charges. The tool is designed for wellness and coaching practices; prescribing and insurance-heavy medical practices may find its clinical billing less complete than that of a medical EHR.

eVisit sells a virtual-care platform to commercial health systems and public healthcare delivery organisations, including those serving service members, veterans and their families. Its stated aim is to help customers design care pathways that lower the total cost of delivering care, widen access and improve patient and provider experiences.

Rather than a single video room, eVisit packages its product by clinical use case. For health systems it lists behavioural health, emergency-department tele-triage, scheduled visits, tele-consults between clinicians, virtual urgent care and virtual nursing. For government it lists a digital front door, a digital command center, virtual visits and advanced reporting and analytics. The company frames its value around workforce shortages, digital adoption, access, cost and wait times, and publishes case studies and guides on these themes.

This orientation makes eVisit a direct alternative to Amwell and to building on a general video platform such as Zoom for organisations that want configurable clinical workflows. Its limitations for smaller buyers are that it does not publish pricing or a self-service plan, and its public site gives little detail about integrations or certifications, so these must be confirmed in procurement.

CharmHealth is a cloud-based EHR and practice-management suite for medical practices that includes telehealth, a patient portal, billing and revenue-cycle tools. It markets itself as AI-enhanced and has added CharmCopilot, an AI assistant intended to reduce documentation work for care teams.

Its most notable feature in a telehealth comparison is that it lets practices start on a free version and upgrade as needs grow, which is rare among full EHRs. The patient portal, which lets patients schedule appointments, share documents, view records and complete questionnaires, is free for every patient registered in the EHR. CharmHealth also offers billing services and a separate program for professional medical billers, CharmBillerPro.

For a practice that wants telehealth inside its main clinical record rather than as a separate subscription, CharmHealth competes with SimplePractice and Healthie but is aimed more broadly at medical specialties. Its limitations are that paid-tier prices are not shown on the public home page, and that buyers moving from a stand-alone video tool face a full EHR migration rather than a simple switch.

OhMD is a patient-communication platform for medical practices that combines two-way SMS, a text-enabled landline, voice and video calling and voicemail transcription. It differs from video-first telehealth tools in that video is one channel within a system designed to answer every patient call and message.

OhMD publishes starting prices. The Core plan starts at US$300 a month and covers two-way texting, text-enabled landlines, voice and video calling, voicemail transcription, call handoff to text and multi-factor authentication. The AI and Automation plan starts at US$500 a month and adds OhMD AI voice and text call automation, automatic message routing, customised workflows, broadcast voice calls, appointment scheduling and integrations; calling usage on this plan is billed separately. The Enterprise and scale tier is custom-priced, with volume discounts, SSO and identity management, custom onboarding, dedicated support, multi-location and multi-tenant support and an annual billing incentive. The company says customers can go live in days.

Its limitations are that the entry price is per practice rather than per provider, which suits groups more than solo clinicians, that usage charges make total cost less predictable, and that it is not a clinical record.