Overview
Doxy.me is a browser-based telehealth service founded in 2013 by Brandon Welch, its chief executive, and Dylan Turner.[8] It describes itself as proudly independent and without outside investors, and says more than a million providers in over 180 countries have used it, delivering more than 12 billion minutes of telemedicine.[8] Its pricing page gives a higher figure of 1.8 million providers, so the precise count depends on which page is read.[7]
The service is built around a personal virtual waiting room. Patients join from an emailed or texted link without creating an account, and the clinician admits them from a queue.[7] Doxy.me keeps a completely free version for providers who use telehealth occasionally or cannot take on another cost.[7] The paid Premium plan, priced per user per month and billed annually, adds team workflows: shared rooms, patient transfer and routing between providers, multi-user clinics with roles and permissions, clinic-level reporting, custom branding, intake and consent workflows and group calls of up to 25 participants.[7] A set of add-on apps covers AI note-taking (Scribe), teleconsent, assessments, CBT activities, a whiteboard and therapy games.[7] Doxy.me states that its plans are HIPAA compliant with a BAA included.[7]
Its limitations are scope and transparency: it is not an EHR, so notes and billing live elsewhere, and the Premium price is not shown in the page’s static text.
Doxy.me features
- Free tier for occasional users
- Virtual waiting room and patient queue
- Email and SMS patient invitations
- Group calls up to 25 participants
- Shared rooms and patient routing on Premium
- Scribe AI note-taking app
Doxy.me pricing
Free plan available. Premium: priced per user per month, billed annually, with a free trial and no credit card required; BAA included. Price shown dynamically on the vendor page.
Doxy.me strengths and limitations
Strengths
- Genuinely usable free tier
- No patient account or download required
- Simple for occasional users
- Independent ownership
Limitations
- Not an EHR or billing system
- Paid price not visible without the interactive page
- Provider-count figures differ between company pages
- Advanced clinic features only on Premium
Appears in
Doxy.me alternatives and competitors
Alternatives to Doxy.me: companies ranked in the same lists.
Teladoc Health
Amwell
Zoom ZoomMate
VSee
SimplePractice
Spruce Health
Healthie
Practice Better
eVisit- CharmHealth
OhMD
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