Doxy.me

Independent browser-based telehealth with a free tier

Overview

Doxy.me is a browser-based telehealth service founded in 2013 by Brandon Welch, its chief executive, and Dylan Turner.[8] It describes itself as proudly independent and without outside investors, and says more than a million providers in over 180 countries have used it, delivering more than 12 billion minutes of telemedicine.[8] Its pricing page gives a higher figure of 1.8 million providers, so the precise count depends on which page is read.[7]

The service is built around a personal virtual waiting room. Patients join from an emailed or texted link without creating an account, and the clinician admits them from a queue.[7] Doxy.me keeps a completely free version for providers who use telehealth occasionally or cannot take on another cost.[7] The paid Premium plan, priced per user per month and billed annually, adds team workflows: shared rooms, patient transfer and routing between providers, multi-user clinics with roles and permissions, clinic-level reporting, custom branding, intake and consent workflows and group calls of up to 25 participants.[7] A set of add-on apps covers AI note-taking (Scribe), teleconsent, assessments, CBT activities, a whiteboard and therapy games.[7] Doxy.me states that its plans are HIPAA compliant with a BAA included.[7]

Its limitations are scope and transparency: it is not an EHR, so notes and billing live elsewhere, and the Premium price is not shown in the page’s static text.

Doxy.me features

  • Free tier for occasional users
  • Virtual waiting room and patient queue
  • Email and SMS patient invitations
  • Group calls up to 25 participants
  • Shared rooms and patient routing on Premium
  • Scribe AI note-taking app

Doxy.me pricing

Free plan available. Premium: priced per user per month, billed annually, with a free trial and no credit card required; BAA included. Price shown dynamically on the vendor page.

Doxy.me strengths and limitations

Strengths

  • Genuinely usable free tier
  • No patient account or download required
  • Simple for occasional users
  • Independent ownership

Limitations

  • Not an EHR or billing system
  • Paid price not visible without the interactive page
  • Provider-count figures differ between company pages
  • Advanced clinic features only on Premium

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