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Zoom ZoomMate

Meeting-first collaboration suite with chat, phone, whiteboard and AI Companion

Overview

Zoom Communications, based in San Jose, California, sells webinar and virtual-event products alongside its meetings, phone and collaboration software.[5] The company reported revenue of US$4.87bn for the fiscal year ended 31 January 2026, but does not report its events products separately.[6]

Zoom offers three tiers. Webinars covers audiences of up to 500 attendees on the standard licence and includes chat, reactions, polls, Q&A, custom backgrounds, AI-generated smart chapters for recordings and reports that connect to marketing tools. Webinars Plus adds simulive (pre-recorded sessions run as live), a private backstage for speakers, pro layouts and scenes, AI-generated event pages and richer analytics. Events adds multiple simultaneous stages, customisable ticket types, a lobby, sponsor features, attendee networking and hybrid capabilities. All three are billed annually or monthly per licence, and Zoom says its Webinars product can support up to 100,000 attendees with larger licences.[5]

Zoom’s advantage is familiarity: attendees and presenters usually know the interface, and administration sits within an existing Zoom account. Its limitations are that the published plans are priced for audiences of up to 500, so larger capacity requires a higher licence, that exact prices are shown only in Zoom’s interactive pricing pages, and that exhibitor and sponsor functions are less extensive than in dedicated event suites.[5]

Zoom ZoomMate features

  • Meetings up to 30 hours on paid plans
  • Up to 300 participants on Business
  • AI meeting summaries and in-meeting questions
  • Cloud recording (10 GB per user on Pro)
  • Team chat, phone, whiteboard and clips included
  • SSO and managed domains on Business
  • Unlimited US and Canada calling on all bundles
  • Post-call AI summaries and voicemail prioritisation

Zoom ZoomMate pricing

Basic: free, 100 participants, 40 minutes. Pro: US$14.16 per user per month billed annually or US$16.99 monthly. Business: US$18.33 annually or US$21.99 monthly. Enterprise: contact sales. 50% nonprofit discount on Pro and Business.

Zoom ZoomMate strengths and limitations

Strengths

  • Wide range of products in one licence
  • AI summaries included from Pro
  • Nonprofit discount
  • Published prices for self-serve tiers
  • Low published entry price including meetings and chat
  • AI call summaries included on every bundle

Limitations

  • 40-minute cap on free meetings
  • Enterprise pricing unpublished
  • Large webinars and rooms require Enterprise or add-ons
  • Inconsistent capacity figures on the pricing page
  • Entry bundle carries the 40-minute meeting limit of Workplace Basic
  • International calling is metered on all three bundles

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