CIENCE

Outsourced SDR provider run on the graph8 platform

Overview

CIENCE is a sales-development outsourcing company headquartered at 360 NW 27th Street in Miami, Florida.[3] It belongs to the graph8 group, in which graph8 is the parent company operating the technology platform, CIENCE delivers managed services and Tenbound acts as a research lab.[3][2] CIENCE cites more than 1,000 B2B programmes run with the graph8 platform and shows logos including Okta, LinkedIn, GitLab, Gong, Outreach and Salesloft under a heading describing a decade of its sales-development engagements.[3]

Its service catalogue is wide: outbound, inbound, local and scaled SDR programmes and inside sales; scope-based cold e-mail, cold calling, appointment setting and telemarketing; go-to-market playbooks and revenue-system set-up; paid advertising and outsourced marketing; and B2B, audience and local data.[2]

CIENCE publishes a modular price list in dollars: a campaign team at a flat US$2,000 a month, the graph8 platform at US$499 a month including 75,000 credits, offshore SDRs from US$1,750 per SDR a month and US or European SDRs from US$3,500 per SDR a month.[2] A performance bonus is paid per SDR on reaching the held-meeting target, with nothing paid below 60% of target, and a one-time set-up fee applies whose amount is not published.[2] The structure is transparent but has several components, so total monthly cost depends on configuration.

CIENCE features

  • Outbound, inbound and local SDR programmes
  • graph8 platform with data credits
  • Cold e-mail and cold calling services
  • Go-to-market playbook and set-up
  • Paid ads and outsourced marketing
  • B2B and audience data

CIENCE pricing

Campaign team US$2,000/month; graph8 platform US$499/month (75,000 credits); offshore SDRs from US$1,750 per SDR/month; US/Europe SDRs from US$3,500 per SDR/month; performance bonus per SDR at target (none below 60%); one-time set-up fee (amount not published).

CIENCE strengths and limitations

Strengths

  • Detailed published price components
  • Offshore option lowers cost per SDR
  • Own data platform included
  • Performance bonus aligns pay with held meetings

Limitations

  • Set-up fee not disclosed
  • Total cost has several moving parts
  • Founding date and headcount not published
  • Platform dependency on graph8

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