Creatio

No-code and low-code platform combined with CRM applications

Overview

Creatio sells a low-code and no-code platform together with its own CRM applications for sales, marketing and service[14]. Its current product line comprises Business Studio, the application-building environment, AI Studio for building AI agents and skills, an AI Twin offering, and the CRM products[14]. Because CRM apps are built on the same platform, organisations can customise them using the same tools they use for internal workflow apps.

This combination positions Creatio between pure low-code vendors and CRM suites. Buyers with a CRM requirement can avoid running a separate low-code product, while those who need only workflow apps can license the platform without CRM modules. Creatio lists sales contacts in the US, UK and Australia[14].

Creatio’s main pricing page does not publish figures; it links to separate platform and AI package comparison pages and to free-trial terms without stating a trial length[14]. As a result, this list does not quote prices. The vendor is smaller than Microsoft, Salesforce or ServiceNow, and the third-party developer ecosystem is correspondingly narrower.

What Creatio does

  • Business Studio no-code app builder
  • AI Studio for AI agents
  • Native CRM for sales, marketing and service
  • Shared platform for CRM and workflow apps
  • Free trial available

Creatio pricing

Prices not shown on the main pricing page; separate plan comparison pages and a contact-sales form are provided. A free trial is offered; length not stated.

Creatio strengths and limitations

Strengths

  • CRM and low-code on one platform
  • No-code tools for business users
  • AI agent studio
  • Free trial

Limitations

  • Prices not stated on the main pricing page
  • Trial length unspecified
  • Smaller ecosystem than the largest vendors
  • Value highest when CRM is also needed

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