Overview
CTM, known until 2026 as CallTrackingMetrics, was founded in 2011 by Laure and Todd Fisher, who continue to run the company; it describes Maryland as its home state, and its legal entity remains CallTrackingMetrics, LLC.[4] The platform combines call tracking with contact-centre tools and AI features introduced from 2024, including automated call summaries, and a voice AI product launched in 2025.[4] Published plans are Marketing Lite at US$79 per month (US$65 on annual prepay, US$60 on two-year prepay), Marketing Pro at US$179 (US$149 or US$135), Sales Engage at US$329 (US$274 or US$247) and Enterprise from US$1,999 per month. All plans include unlimited users; phone numbers are priced separately by volume, and new customers pay no plan fees for the first month.[3]
CTM strengths and limitations
Strengths
- Unlimited users on all plans
- Discounts for annual and two-year prepayment
- Contact-centre features alongside tracking
Limitations
- Phone numbers are priced separately
- Enterprise price is shown inconsistently on the page
Appears in
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