Userpilot

Product analytics with in-app onboarding and surveys

Overview

Userpilot is a product growth platform that combines product analytics (funnels, paths, retention, feature tags) with no-code in-app experiences such as checklists, tooltips, modals and NPS surveys. It competes most directly with Pendo for B2B SaaS teams that want analytics and engagement in one tool.

Pricing is based on monthly active users and is published for the lower plans: Starter costs US$299 per month for up to 2,000 MAU, Growth starts at US$849 per month and covers 2,000 to 100,000 MAU, and Enterprise is negotiated with 10,000 MAU included[15]. The page does not state how usage above included MAU is charged[15]. Userpilot’s no-code builder lets non-engineers ship onboarding flows quickly. Its limitations are a relatively high entry price compared with free analytics tiers elsewhere, no free plan, and analytics that are aimed at adoption questions rather than open-ended behavioural exploration.

What Userpilot does

  • Funnels, paths and retention analytics
  • No-code in-app flows and checklists
  • In-app NPS and surveys
  • Feature tagging
  • Resource centre

Userpilot pricing

Starter: US$299/month, up to 2,000 MAU. Growth: from US$849/month, 2K to 100K MAU. Enterprise: custom, 10K MAU included. Overage terms not stated.

Userpilot strengths and limitations

Strengths

  • Published prices for lower tiers
  • Analytics and onboarding in one tool
  • No-code builder for product managers
  • Clear MAU bands

Limitations

  • No free plan
  • High entry price
  • Overage terms unpublished
  • Analytics aimed at adoption rather than deep exploration

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