Matomo

Open-source analytics, self-hosted or EU cloud

Overview

Matomo is an open-source web analytics platform that began as Piwik in 2007 and was renamed Matomo in 2018. The project says it is used on more than 1.4 million websites in over 190 countries[5]. It is the most widely cited self-hosted alternative to Google Analytics and offers a familiar reporting structure of visitors, referrers, goals and e-commerce.

Matomo is offered in two forms. Matomo On-Premise can be downloaded and run on the customer’s own servers; the Community edition is free with unlimited users and hits, while paid bundles add premium plugins and support. Matomo Cloud is a hosted service with data stored in Frankfurt, Germany, priced in hit tiers from 50,000 to more than 10 million hits a month, with a free trial that requires no credit card[4].

The self-hosted option gives full ownership of raw data and is popular with public-sector bodies. Limitations include the server administration that self-hosting requires, the separate purchase of premium plugins for features such as heatmaps or funnels, and a pricing page that does not clearly map each Cloud price to a hit tier.

What Matomo does

  • Self-hosted or EU cloud deployment
  • Free Community edition with unlimited hits
  • Cloud data stored in Frankfurt
  • Premium plugin marketplace
  • Goals and e-commerce reporting
  • Self-hosted or cloud deployment
  • Funnels and goals
  • Heatmaps and session recordings

Matomo pricing

On-Premise: Community free; Team €275 (up to 4 users, 5M hits a month); Business €1,450 (20 users, 30M hits); Enterprise €3,400 (50 users, 100M hits); VIP custom. Prices exclude tax; a 17% annual discount is advertised. Cloud: tiers from 50,000 hits a month, two months free on annual billing, free trial without credit card.

Matomo strengths and limitations

Strengths

  • Free self-hosted edition with no hit limits
  • Full raw-data ownership
  • EU cloud hosting in Germany
  • Large install base and plugin ecosystem
  • Full data ownership
  • Free self-hosted edition

Limitations

  • Self-hosting requires server maintenance
  • Advanced features sold as premium plugins
  • Cloud price per tier not clearly shown on the pricing page
  • Web-oriented rather than product-oriented
  • Self-hosting at scale needs expertise
  • Currency not stated on pricing page

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