IT, Data & Development

Best Heatmap Tools in 2026

Twelve website heatmap tools compared on heatmap types, free plans, retention, privacy and published pricing, from Clarity and Contentsquare to Crazy Egg.

A heatmap tool is web analytics software that visualises where visitors click, move, scroll or pay attention on a page, using colour to show the intensity of interaction. Most current products pair heatmaps with session recordings, funnels and other behaviour analytics, and several add AI summaries.

This list covers twelve heatmap tools available in November 2026, from free services (Microsoft Clarity) and experience-analytics platforms (Contentsquare, which now includes Hotjar, and Fullstory) to marketer-oriented tools (Crazy Egg, Mouseflow, Lucky Orange, Plerdy, Zoho PageSense), testing platforms (VWO), product analytics suites (PostHog, Mixpanel) and self-hosted Matomo. Plan details come from each vendor's own pricing pages.

Contents
  1. What is a heatmap tool
  2. History and market
  3. Key features to compare
  4. Pricing models
  5. How to choose
  6. Methodology
  7. The list
  8. Comparison table
  9. Alternatives by use case
  10. Recent developments
  11. Frequently asked questions
  12. See also

What is a heatmap tool

Heatmap tools collect interaction events through a JavaScript snippet and aggregate them over a page's layout. Common types are click maps (where users click, including on non-clickable elements), scroll maps (how far down users scroll), movement or hover maps, and attention maps that estimate where users spend time. Rage clicks, defined by PostHog as three clicks within about 30 pixels in a second, flag frustration. Zone-based heatmaps, as in Contentsquare, attach metrics such as revenue to page areas.

Adjacent categories overlap heavily. Session replay software records individual visits; product analytics tools such as Mixpanel analyse events across users; A/B testing tools such as VWO run experiments; and web analytics platforms such as Matomo measure traffic. Customer feedback and survey tools collect stated opinions, which heatmaps complement with observed behaviour.

History and market

Commercial heatmap tools appeared in the mid-2000s; Crazy Egg dates from 2006 and Mouseflow from 2009. Hotjar later popularised a low-cost bundle of heatmaps, recordings and surveys for small sites. Microsoft entered with Clarity, a free service with no traffic limits that it says now processes more than a petabyte of data a month.

Consolidation has reshaped the field. Contentsquare acquired Clicktale in 2019, Hotjar in 2021 and Heap in 2023, and in 2024 merged their products into one platform; Hotjar no longer accepts new accounts. Smartlook, acquired by Cisco, stopped selling new paid plans on 31 May 2026 and will be decommissioned on 30 September 2027, with Splunk's Digital Experience Analytics as its successor. Product analytics vendors such as Mixpanel and PostHog have added heatmaps to their suites. Contentsquare states that its technology runs on 1.3 million websites. No market-size estimate from a named research firm was verified for this list.

Key features to compare

Heatmap types

All tools offer click and scroll maps; attention, movement and zone-based maps differ. Contentsquare and Fullstory add revenue overlays to elements.

Sampling and volume

Clarity states it does not sample traffic, while others cap sessions or pageviews: Contentsquare Free records replays for 5% of sessions, Plerdy limits daily pageviews and Mouseflow pauses recording at the session limit.

Data retention

Retention ranges from one month on several free plans to 12 months on Fullstory's free plan and 13 months on Contentsquare Growth.

Dynamic pages and apps

Single-page apps, modals and cookie banners distort heatmaps; Mixpanel documents these limitations and captures UI states from replays to mitigate them.

Privacy and consent

Clarity requires explicit consent from visitors in the EEA, UK and Switzerland; self-hosted Matomo keeps data on the organisation's servers.

Integration with testing and analytics

VWO, Zoho PageSense Enterprise and Plerdy include A/B testing, and PostHog and Mixpanel connect heatmaps to product analytics events.

AI features

Clarity offers AI summaries and chat, Fullstory sells StoryAI, and Contentsquare provides Sense AI and an MCP connector.

Pricing models

Heatmap vendors meter sessions (Contentsquare, Mouseflow, Lucky Orange, Fullstory), pageviews (Crazy Egg monthly, Plerdy daily), tracked users (Zoho PageSense, VWO), or events (Mixpanel). Entry prices among published plans run from US$21 per month (Plerdy Startup, annual) to US$29 (Crazy Egg Starter), US$32 (Lucky Orange Build) and US$39 (Contentsquare Growth, annual). Upper published tiers reach US$599 per month for Crazy Egg Enterprise and US$839 for Lucky Orange Scale.

Free options are unusually strong: Clarity is free without limits, Contentsquare Free covers 200,000 sessions a month, FullstoryFree 30,000 sessions, Mixpanel 10,000 replays, and Mouseflow, Plerdy, Zoho PageSense and PostHog have smaller free tiers. Fullstory paid plans, VWO and Contentsquare Pro and Enterprise are quote-based.

How to choose

Small sites and blogs can rely on Microsoft Clarity or Contentsquare Free, adding Crazy Egg or Lucky Orange if they want marketer-friendly reports or live chat.

E-commerce teams benefit from revenue overlays in Contentsquare and Fullstory, and from Mouseflow's form analytics and funnels.

Conversion optimisation programmes that test hypotheses should consider VWO, Zoho PageSense Enterprise or Plerdy, which pair heatmaps with A/B testing.

Product teams already instrumented with PostHog or Mixpanel can use their built-in heatmaps without another script.

Regulated or privacy-focused organisations in Europe may prefer self-hosted Matomo or an EU vendor such as Mouseflow, and must handle consent for Clarity in the EEA, UK and Switzerland.

Methodology

Tools were included if they offer website heatmaps as a generally available feature in November 2026 and document their plans on their own sites. Ordering is editorial and based on verifiable criteria: range of heatmap types and related behaviour analytics, free-plan generosity and data retention, and price transparency. Hotjar is covered within the Contentsquare entry because new Hotjar accounts can no longer be created, and Smartlook is excluded because it stopped selling new plans in May 2026. Inspectlet was considered but its pricing page could not be retrieved. No user ratings, hands-on accuracy tests or sponsored placements were used.

The list

1

Contentsquare (incl. Hotjar)

Best for: Mid-market and enterprise sites wanting heatmaps, replay and journeys in one platform

Contentsquare was founded in Paris in 2012 by Jonathan Cherki, who remains chief executive, and has grown largely through acquisitions: Clicktale and Pricing Assistant in 2019, AdaptMyWeb and Dareboost in 2020, Hotjar and Upstride in 2021, and Heap and PingPong in 2023. In 2024 it combined Hotjar's and Heap's products with its own into a single platform. The company states that its technology runs on more than 1.3 million websites, that it has about 3,000 enterprise and mid-market customers and 1,500 employees, and that it has raised US$1.4 billion.

Hotjar, long the best-known heatmap tool for small businesses, is now presented as part of Contentsquare, and new Hotjar accounts can no longer be created. Contentsquare's own free plan is considerably larger than Hotjar's was: 200,000 sessions per month with heatmaps, replays and funnels, one month of data access and one project, against 35 sessions per day on Hotjar Free. Zone-based heatmaps, which attach metrics to areas of a page, require the Growth plan at US$49 per month or US$39 billed annually. The breadth of the platform is its main strength; the main drawbacks are custom pricing for Pro and Enterprise and the migration burden for long-standing Hotjar users.

Key features

  • Click, scroll and attention heatmaps
  • Zone-based heatmaps (Growth and above)
  • Session replay, funnels and journey analysis
  • Error and performance monitoring
  • Surveys carried over from Hotjar
  • LLM Connect (MCP) for AI assistants

Pricing

Free: US$0, up to 200K sessions/month, 1 month data, 1 project; replay captures 5% of sessions up to 10K. Growth: US$49/month (US$39 annually), 7K to 240K+ session tiers, 13 months data, 3 projects. Pro and Enterprise: custom. 15-day Growth trial without card.

Founded
2012
Founder
Jonathan Cherki
Offices
Paris, London, New York and others
Customers
About 3,000 enterprise and mid-market (company figure)
Pricing
Free; Growth from US$39/month

Strengths

  • Very large free session allowance
  • Heatmaps, replay, funnels and journeys together
  • Zone-based revenue heatmaps
  • Hotjar surveys retained

Limitations

  • Pro and Enterprise pricing unpublished
  • Free plan records only 5% of sessions as replays
  • Hotjar sign-ups closed
  • Platform breadth can be more than small sites need
2

Microsoft Clarity

Best for: Any website wanting heatmaps at no cost

Microsoft Clarity is a free user behaviour analytics tool offering session recordings, heatmaps and machine-learning insights, plus AI summaries and an AI chat that answers questions about the data. Microsoft describes it as "free forever" with no traffic limits and no requirement to upgrade, no sampling of traffic and no limit on the number of sites per account; the service says it processes more than a petabyte of data from over 100 million users each month. Heatmaps show where users click, scroll and drop off.

The main caveat concerns privacy regulation. Clarity requires explicit cookie consent from visitors in the European Economic Area, the UK and Switzerland, and Microsoft has updated consent signal enforcement for sites targeting those markets. Without consent, page views and basic interactions are still collected but sessions fragment, so full replays and continuous journeys are unavailable. Clarity integrates with consent management platforms such as CookieYes; Google Consent Mode support was listed as coming soon. EU customers contract with Microsoft Ireland Operations Limited. Clarity lacks the A/B testing, surveys and revenue overlays of paid suites, and offers no paid support tier, but for most small and mid-sized sites it covers the core heatmap use case at zero cost.

Key features

  • Click and scroll heatmaps
  • Session recordings
  • AI summaries and chat
  • Rage and dead-click style insights via ML
  • No traffic sampling
  • Unlimited sites per account

Pricing

Free; no paid tiers and no traffic limits.

Provider
Microsoft
Pricing
Free
Traffic limits
None (Microsoft statement)

Strengths

  • Completely free
  • No sampling or traffic caps
  • AI summaries
  • Simple installation

Limitations

  • Explicit consent required in EEA, UK and Switzerland
  • No surveys or A/B testing
  • No paid support or SLA
  • Data held by Microsoft
3

Fullstory

Best for: Product and e-commerce teams needing retroactive analysis

Fullstory is a digital experience analytics platform from Fullstory, Inc., which lists offices in Atlanta, London, Sydney and Singapore. Its distinguishing feature is tagless autocapture, which records interactions without predefined tags so that teams can analyse past behaviour retroactively. Heatmaps show scroll and click behaviour and can be overlaid with revenue, average order value and conversion rate by page element, with drill-down from a heatmap trend to the sessions behind it and attention analysis of which elements are ignored.

Fullstory sells Analytics in Business, Advanced and Enterprise plans, all priced on request, with add-ons including StoryAI, Guides and Surveys, Mobile and multi-organisation management. A free plan, FullstoryFree, includes 30,000 sessions per month and 12 months of data retention for up to ten users, but excludes dashboards and StoryAI. The long retention on the free plan is unusual. The drawbacks are opaque pricing for paid tiers and the absence of a self-serve trial, as Fullstory offers demos instead.

Key features

  • Tagless autocapture (Fullcapture)
  • Revenue, AOV and conversion overlays on heatmaps
  • Root-cause drill-down to sessions
  • Attention analysis
  • StoryAI add-on
  • Mobile analytics add-on

Pricing

FullstoryFree: 30,000 sessions/month, 12 months retention, up to 10 users. Business, Advanced, Enterprise: request pricing. Add-ons: StoryAI, Guides and Surveys, Mobile, Multi-Org Management.

Offices
Atlanta, London, Sydney, Singapore
Pricing
Free; paid plans on request

Strengths

  • Retroactive analysis via autocapture
  • Revenue overlays on heatmaps
  • 12-month retention even on free plan
  • Strong drill-down to sessions

Limitations

  • Paid prices unpublished
  • No self-serve trial
  • AI features are paid add-ons
  • Complex for small sites
4

Crazy Egg

Best for: Small businesses and marketers wanting simple heatmap reports

Crazy Egg dates from 2006 and is one of the earliest commercial heatmap tools. Its heatmaps include click, move and scroll maps plus Overlay and Confetti views, and the product adds session recordings, A/B testing, surveys, JavaScript error tracking, web analytics and funnels; the company says it is used on more than 449,000 websites. It is aimed at marketers rather than analysts.

Pricing is published and based on tracked pageviews, with all prices billed annually. Starter costs US$29 per month for 5,000 tracked pageviews and 50 recordings with six months of recording retention; Plus costs US$99 for 150,000 pageviews and 1,000 recordings; Pro costs US$249 for 500,000 pageviews and 5,000 recordings; and Enterprise costs US$599 for 1 million pageviews and 10,000 recordings, with two years of retention on the plans above Starter. Every plan includes a free trial. Crazy Egg is straightforward to use, but its entry plan is small, it has no free tier, and the annual billing requirement makes it less flexible than month-to-month competitors.

Key features

  • Click, move and scroll maps
  • Overlay and Confetti views
  • Session recordings
  • A/B testing and surveys
  • JavaScript error tracking
  • Unlimited domains

Pricing

Billed annually: Starter US$29/month (5,000 pageviews, 50 recordings); Plus US$99 (150,000, 1,000); Pro US$249 (500,000, 5,000); Enterprise US$599 (1,000,000, 10,000). Free trial on every plan.

Founded
2006
Pricing
From US$29/month (annual)

Strengths

  • Simple reports for non-specialists
  • Published prices
  • Long recording retention
  • A/B testing included

Limitations

  • No free plan
  • Annual billing only
  • Small Starter allowance
  • Fewer analytics features than suites
5

Mouseflow

Best for: Small and mid-sized e-commerce and SaaS sites

Mouseflow was founded in 2009 and is operated by Mouseflow ApS in Copenhagen, Denmark, with a second base in Austin, Texas; the company says more than 210,000 teams use it. It combines session replay with heatmaps that can be compared across periods, devices and segments, friction detection, conversion funnels, journey analytics, form analytics and feedback surveys, plus an AI assistant called Mina and an MCP server.

Pricing is session-based, with sessions refilling monthly and recording pausing when they run out. The Free plan covers one website, 500 sessions and one month of history; Essential costs 25 per month for 5,000 sessions and three months; Advanced 109 for two sites, 25,000 sessions and six months; Premium 319 for five sites, 100,000 sessions and 12 months; and Enterprise is custom. Paid prices are for annual billing, which saves up to 35%, and the pricing page does not state the currency. A 14-day trial with 2,000 sessions requires no card and falls back to the Free plan. Mouseflow's European base is relevant to buyers who prefer an EU vendor, but the session caps are tighter than free alternatives such as Clarity or Contentsquare.

Key features

  • Heatmaps comparable by period, device and segment
  • Session replay with rage-click detection
  • Friction detection
  • Conversion funnels and journey analytics
  • Form analytics and feedback surveys
  • Mina AI assistant and MCP server

Pricing

Annual billing: Free 0 (1 site, 500 sessions, 1 month); Essential 25/month (5,000 sessions, 3 months); Advanced 109 (2 sites, 25,000, 6 months); Premium 319 (5 sites, 100,000, 12 months); Enterprise custom. Currency not stated on page. 14-day trial.

Founded
2009
Headquarters
Copenhagen, Denmark
Users
210,000+ teams (company figure)
Pricing
Free; paid from 25/month (annual)

Strengths

  • EU-based vendor
  • Form analytics and funnels included
  • Free plan available
  • Transparent tiers

Limitations

  • Small free allowance
  • Recording stops when sessions run out
  • Currency not shown on pricing page
  • Retention limited on lower plans
6

Lucky Orange

Best for: Small businesses wanting heatmaps plus chat and surveys

Lucky Orange is a conversion optimisation suite that bundles dynamic heatmaps (click, scroll and move maps), session recordings, funnels, surveys, live chat and Discovery AI, which ranks what to fix first; the company says it is used on more than 500,000 websites. It targets small and mid-sized online businesses that want behaviour analysis and visitor engagement in one subscription.

Plans are priced by monthly sessions. With annual payment, Build costs US$32 per month for up to 3,500 sessions, Grow US$72 for up to 10,000, Expand US$199 starting at 50,000, Scale US$839 starting at 300,000, and Enterprise is custom from 700,000 sessions. The comparison table on the same page lists higher figures (Build US$39, Expand US$249, Scale US$1,049), which appear to be month-to-month prices given the page's 20% yearly discount toggle. There is no free plan; a seven-day trial gives full access to all features. The bundled chat and surveys are an advantage for small teams, but the short trial and lack of a free tier compare unfavourably with Clarity, Contentsquare or Mouseflow.

Key features

  • Click, scroll and move heatmaps
  • Session recordings
  • Funnels
  • Surveys
  • Live chat
  • Discovery AI prioritisation

Pricing

Annual: Build US$32/month (3,500 sessions); Grow US$72 (10,000); Expand US$199 (from 50,000); Scale US$839 (from 300,000); Enterprise custom (700,000+). 7-day free trial.

Pricing
From US$32/month (annual)
Free trial
7 days

Strengths

  • Live chat bundled
  • Published prices
  • Funnels and surveys included
  • All features in trial

Limitations

  • No free plan
  • Short 7-day trial
  • Session caps on lower plans
  • Pricing page shows two price sets
7

VWO Behavioural Analytics

Best for: Teams combining heatmaps with A/B testing

VWO, a conversion optimisation platform from Wingify, includes a behavioural analytics module with heatmaps and session recordings, designed to feed hypotheses into VWO's A/B testing and personalisation products. The vwo.com pricing page now redirects to Wingify's site, which lists Growth, Pro and Enterprise plans for Behavioural Analytics, each with unlimited heatmaps.

Plans are priced on monthly tracked users, which Wingify says can be a subset of monthly active users; prices are custom and based on traffic volume, products and implementation scope. Data retention for behavioural analytics is 30 days on Growth, 60 days on Pro and 90 days on Enterprise, and plans store 50, 100 or 200 events per MAU respectively. A free 30-day trial without a credit card is offered. VWO's advantage is that heatmap findings can be turned directly into experiments in the same platform; the limitations are unpublished prices and short retention compared with Fullstory or Contentsquare Growth.

Key features

  • Unlimited heatmaps on all plans
  • Session recordings
  • Integration with VWO A/B testing
  • Event storage per MAU
  • 30-day free trial

Pricing

Custom pricing on monthly tracked users; Growth, Pro and Enterprise plans; 30-, 60- and 90-day retention respectively. 30-day free trial, no card.

Owner
Wingify
Pricing
Custom (MTU-based)

Strengths

  • Unlimited heatmaps
  • Direct link to A/B testing
  • Free 30-day trial
  • Scales to enterprise

Limitations

  • No published prices
  • Short data retention
  • Event caps per MAU
  • Branding changes (VWO/Wingify) complicate evaluation
8

PostHog

Best for: Product teams already using PostHog analytics

PostHog's heatmaps are part of its open-source product analytics suite. The toolbar offers a heatmap of clicks, dead clicks, rage clicks and mouse movement including clicks on non-clickable areas; a scrollmap built from pageview and pageleave events; and a clickmap that overlays clickable elements with seven days of click counts, which requires autocapture. Rage clicks are counted when a user clicks three times within about 30 pixels in one second.

Heatmap data is free to ingest and does not add to the bill. On the free plan, however, heatmap data is collected for up to three pages and viewing in the toolbar is not available; adding a card to start pay-as-you-go removes those restrictions. Heatmaps can also be viewed in PostHog's in-app Heatmaps tool or a Chrome extension side panel. PostHog suits teams that already use it for analytics, flags and session replay, but marketing teams wanting point-and-click page reports may find it more technical than Crazy Egg or Lucky Orange.

Key features

  • Click, dead-click and rage-click heatmaps
  • Scrollmaps
  • Clickmaps with 7-day counts
  • Toolbar and Chrome extension viewing
  • Session replay and analytics in same product
  • Open-source codebase

Pricing

Heatmap ingestion free; free plan limited to 3 pages and no toolbar viewing; pay-as-you-go (card on file) unlocks more pages and toolbar.

Pricing
Heatmap ingestion free
Free-plan limit
3 pages

Strengths

  • Heatmap data does not add to bill
  • Combined with analytics and replay
  • Rage-click detection
  • Open source

Limitations

  • Free plan limited to three pages
  • Toolbar needs pay-as-you-go
  • More technical interface
  • Clickmaps require autocapture
9

Mixpanel

Best for: Product teams using Mixpanel event analytics

Mixpanel, a product analytics company, offers web heatmaps built on its Session Replay feature: Click Maps, traditional heatmaps, scrollmaps and a Goal Mode that highlights which elements drive a chosen event. Heatmaps are enabled with a JavaScript setting, group similar URLs with wildcards, show different UI states captured from replays, and let analysts jump from an element to the events, users or replays behind it.

Heatmaps are included with the Session Replay add-on and do not affect billing; heatmap clicks are exempt from data allowance while a recording is in progress. Mixpanel's Free plan includes up to 1 million events and 10,000 session replays per month; Growth pricing is tiered after the first million events (for example US$100 per month for 1.5 million events and US$1,635 for 20 million on annual billing), and Enterprise is custom. Mixpanel documents several limitations: heatmaps only use sessions with recorded replays, are not available for mobile replay SDKs, can be inaccurate on dynamic pages with modals or cookie banners, and scrollmaps cover only the main window.

Key features

  • Click Maps, heatmaps and scrollmaps
  • Goal Mode for event-driving elements
  • Wildcard URL grouping
  • UI states from replays
  • Drill-down to events, users and replays

Pricing

Free: up to 1M events and 10K session replays/month. Growth: first 1M events free, e.g. US$100/month for 1.5M, US$1,635 for 20M (annual). Enterprise: custom. Heatmaps included with Session Replay.

Pricing
Free; Growth event-tiered

Strengths

  • Heatmaps tied to product analytics events
  • Goal Mode
  • No extra charge for heatmaps
  • Large free event allowance

Limitations

  • Only sessions with replays feed heatmaps
  • No mobile heatmaps
  • Inaccuracy on dynamic pages
  • Requires Mixpanel analytics adoption
10

Zoho PageSense

Best for: Zoho users and small businesses wanting heatmaps plus testing

Zoho PageSense is the conversion optimisation product of Zoho, combining heatmaps, goal tracking, polls, pop-ups and, on higher plans, testing and personalisation. Heatmaps are included on every plan. The Forever Free plan covers up to 5,000 monthly tracked users with one project, one month of retention and five goals.

Professional offers monthly tracked-user tiers from 10,000 to 1 million with three projects, six months of retention, 30 goals, and polls, push notifications, pop-ups and banners; Enterprise adds A/B testing, split URL testing, full-stack testing and personalisation with ten projects, 12 months of retention and 50 goals. Prices depend on the selected tier and currency, with a yearly discount of 40%, and larger volumes are quoted. A 15-day trial with all features requires no card. PageSense is attractive for organisations already on Zoho, but A/B testing is reserved for Enterprise and the pricing page did not display amounts when checked.

Key features

  • Heatmaps on all plans
  • Goal tracking
  • Polls, pop-ups and push notifications (Professional)
  • A/B, split URL and full-stack testing (Enterprise)
  • Personalisation (Enterprise)

Pricing

Forever Free: 5,000 monthly tracked users. Professional and Enterprise: tiered from 10,000 to 1,000,000 tracked users; yearly billing saves 40%. 15-day trial.

Owner
Zoho
Pricing
Free; tiered by tracked users

Strengths

  • Heatmaps on free plan
  • Integrates with Zoho suite
  • Testing and personalisation available
  • Long retention on Enterprise

Limitations

  • A/B testing only on Enterprise
  • Prices not shown in page text
  • Free plan limited to one project
  • Less known outside Zoho ecosystem
11

Plerdy

Best for: Budget-conscious sites and agencies

Plerdy is a conversion optimisation tool that combines heatmaps and scroll maps with session video recordings, conversion funnel analysis, e-commerce analytics, pop-ups, A/B testing, feedback surveys, rage-click detection and an SEO checker with Search Console alerts. Its limits are expressed as daily rather than monthly pageviews.

The Free plan allows 100 heatmap pageviews per day on up to three pages, 500 video sessions in total, unlimited A/B testing and one month of storage. Paid plans, billed annually with a 35% discount, range from Startup at US$21 per month (500 daily pageviews, 5,000 video sessions, three months storage) and Scale at US$42 (1,500 daily) to Thrive at US$70 (3,000 daily, six months) and three Enterprise tiers at US$97, US$161 and US$253 per month for 7,000, 15,000 and 50,000 daily pageviews with 12 months of storage. Extra heatmap volume can be bought separately, from US$9 per month for 1,000 additional daily pageviews. A 14-day trial uses Scale limits. Plerdy is inexpensive and broad, but daily limits can truncate data on traffic spikes, and the published prices are annual-only.

Key features

  • Click and scroll heatmaps
  • Session video recordings
  • Pop-ups
  • Unlimited A/B testing
  • E-commerce and conversion tracking
  • SEO checker

Pricing

Free: 100 heatmap pageviews/day, 3 pages. Annual billing: Startup US$21/month; Scale US$42; Thrive US$70; Enterprise 1/2/3 US$97/US$161/US$253. 14-day trial.

Pricing
Free; from US$21/month (annual)

Strengths

  • Very low entry price
  • Free plan with A/B testing
  • Many features bundled
  • Add-on volume available

Limitations

  • Daily rather than monthly limits
  • Free plan limited to three pages
  • Annual-only published prices
  • Smaller vendor
12

Matomo Heatmap & Session Recording

Best for: Organisations that require full data ownership

Matomo is an open-source web analytics platform, and its Heatmap & Session Recording plugin, published by InnoCraft under the InnoCraft EULA, adds heatmaps of clicks, mouse movements and scroll activity, plus session recordings, to Matomo installations. The plugin requires Matomo version 5, installs with one click, and gives access to all raw data via MySQL for full data ownership.

The plugin is licensed by user tier, the lowest covering one to four users and up to 5 million hits per month, with a 17% discount for yearly billing. Prices were not shown in the page text when checked. Matomo appeals to public-sector bodies, healthcare organisations and companies that want behaviour data to stay on their own servers rather than with a vendor such as Microsoft or Contentsquare. The trade-offs are that the organisation must run and scale its own Matomo server, the plugin is a paid add-on to otherwise free software, and the interface is less polished than dedicated SaaS heatmap tools.

Key features

  • Click, move and scroll heatmaps
  • Session recordings
  • Self-hosted with raw MySQL data access
  • One-click install in Matomo
  • Licensed by user tier

Pricing

Paid plugin licensed by user tier (lowest: 1-4 users, up to 5M hits/month); yearly billing saves 17%. Prices not displayed in page text.

Publisher
InnoCraft (Matomo)
Licence
InnoCraft EULA
Deployment
Self-hosted Matomo 5

Strengths

  • Full data ownership
  • Works with open-source analytics
  • Raw data access
  • No third-party data processor

Limitations

  • Requires running Matomo server
  • Paid add-on
  • Less polished interface
  • Hit limits per tier

Comparison table

ToolFree tierPaid entryMetered onRetentionDistinctive featuresOwner
Contentsquare200K sessions/moUS$39/mo (annual)Sessions13 months (Growth)Revenue zones, journeysContentsquare
Microsoft ClarityUnlimitedFreeNoneNot stated hereAI summariesMicrosoft
Fullstory30K sessions/moQuoteSessions12 months (free)Revenue overlays, autocaptureFullstory
Crazy EggNo (trial)US$29/mo (annual)PageviewsUp to 2 yearsA/B testingCrazy Egg
Mouseflow500 sessions25/mo (annual)Sessions1-12 monthsForms, funnelsMouseflow ApS
Lucky OrangeNo (7-day trial)US$32/mo (annual)SessionsNot stated hereLive chat, surveysLucky Orange
VWONo (30-day trial)QuoteTracked users30-90 daysA/B testingWingify
PostHog3 pagesPay-as-you-goFree ingestionNot stated hereProduct analytics, flagsPostHog
Mixpanel10K replays/moEvent-tieredEventsReplay retentionGoal ModeMixpanel
Zoho PageSense5,000 users/moTieredTracked users1-12 monthsTesting (Enterprise)Zoho
Plerdy100 views/dayUS$21/mo (annual)Daily pageviews1-12 monthsSEO checks, pop-upsPlerdy
Matomo pluginNoLicence by usersHitsSelf-managedSelf-hostedInnoCraft

Alternatives by use case

  • Free with no limits: Microsoft Clarity.
  • Large free allowance plus journeys: Contentsquare Free.
  • Revenue impact of page elements: Contentsquare Growth, Fullstory.
  • Marketer-friendly snapshots: Crazy Egg, Lucky Orange.
  • Heatmaps plus A/B testing: VWO, Zoho PageSense, Plerdy.
  • Inside a product analytics stack: PostHog, Mixpanel.
  • EU vendor or self-hosting: Mouseflow, Matomo.

Recent developments

  • 2024: Contentsquare merges Hotjar and Heap products into a single platform.
  • 2026: Hotjar stops accepting new accounts and is presented as part of Contentsquare.
  • 31 May 2026: Smartlook, now part of Cisco, ends sale of new paid plans; renewals end on 31 August 2026 and the platform is decommissioned on 30 September 2027.
  • 2026: Microsoft extends consent signal enforcement for Clarity users serving the EEA, UK and Switzerland.
  • 2026: VWO pricing moves to Wingify's site with custom, MTU-based behavioural analytics plans.
  • 2026: Contentsquare adds LLM Connect (MCP) for querying behaviour data from AI assistants.

Frequently asked questions

What is the best free heatmap tool?

Microsoft Clarity is free with no traffic limits or sampling and includes heatmaps, session recordings and AI summaries. Contentsquare's free plan covers up to 200,000 sessions a month, and FullstoryFree offers 30,000 sessions with 12 months of retention. Smaller free tiers are available from Mouseflow, Plerdy, Zoho PageSense, PostHog and Mixpanel.

Is Hotjar still available?

Hotjar is now part of Contentsquare, which acquired it in 2021 and merged its products into the Contentsquare platform in 2024. New Hotjar accounts can no longer be created; new users sign up for Contentsquare, whose free plan includes heatmaps, session replay and funnels for up to 200,000 sessions per month.

Is Microsoft Clarity really free?

Yes. Microsoft describes Clarity as free forever, with no traffic limits, no sampling and no paid upgrade. The main conditions are regulatory: sites serving visitors in the EEA, UK and Switzerland must pass explicit consent signals, and without consent sessions fragment and full replays are unavailable.

What is the difference between a heatmap and session recording?

A heatmap aggregates the behaviour of many visitors on one page into a colour-coded overlay, showing where clicks and scrolling concentrate. A session recording replays one visitor's journey across pages. Heatmaps reveal patterns, recordings explain individual cases, and most tools in this list provide both.

Do heatmap tools comply with GDPR?

They can, but compliance depends on configuration. Most tools mask form inputs and require consent for cookies in Europe; Clarity enforces explicit consent for visitors in the EEA, UK and Switzerland. Organisations wanting data to stay on their own servers can self-host Matomo with its heatmap plugin, or choose an EU-based vendor.

How much does Crazy Egg cost?

Crazy Egg's plans are billed annually: Starter at US$29 a month for 5,000 tracked pageviews, Plus at US$99 for 150,000, Pro at US$249 for 500,000 and Enterprise at US$599 for 1 million pageviews. Each plan includes recordings and a free trial, but there is no free plan.

Can heatmaps work on single-page applications?

Yes, but accuracy varies. Mixpanel notes that traditional heatmaps can be inaccurate on dynamic sites with modals, dropdowns, fixed elements or cookie banners, and captures UI states from session replays to help. Click maps that attach counts to specific elements are usually more reliable than coordinate-based heatmaps on such pages.

See also

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