Crazy Egg

Long-running heatmap tool with snapshots, recordings and A/B tests

Overview

Crazy Egg dates from 2006 and is one of the earliest commercial heatmap tools[10]. Its heatmaps include click, move and scroll maps plus Overlay and Confetti views, and the product adds session recordings, A/B testing, surveys, JavaScript error tracking, web analytics and funnels; the company says it is used on more than 449,000 websites[24]. It is aimed at marketers rather than analysts.

Pricing is published and based on tracked pageviews, with all prices billed annually[9]. Starter costs US$29 per month for 5,000 tracked pageviews and 50 recordings with six months of recording retention; Plus costs US$99 for 150,000 pageviews and 1,000 recordings; Pro costs US$249 for 500,000 pageviews and 5,000 recordings; and Enterprise costs US$599 for 1 million pageviews and 10,000 recordings, with two years of retention on the plans above Starter[9]. Every plan includes a free trial[9]. Crazy Egg is straightforward to use, but its entry plan is small, it has no free tier, and the annual billing requirement makes it less flexible than month-to-month competitors.

What Crazy Egg does

  • Click, move and scroll maps
  • Overlay and Confetti views
  • Session recordings
  • A/B testing and surveys
  • JavaScript error tracking
  • Unlimited domains

Crazy Egg pricing

Billed annually: Starter US$29/month (5,000 pageviews, 50 recordings); Plus US$99 (150,000, 1,000); Pro US$249 (500,000, 5,000); Enterprise US$599 (1,000,000, 10,000). Free trial on every plan.

Crazy Egg strengths and limitations

Strengths

  • Simple reports for non-specialists
  • Published prices
  • Long recording retention
  • A/B testing included

Limitations

  • No free plan
  • Annual billing only
  • Small Starter allowance
  • Fewer analytics features than suites

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