Zettle by PayPal

PayPal's free POS app and card readers for small European retailers

Overview

Zettle is PayPal’s point-of-sale offering for small businesses, presented on its UK site as PayPal POS. The POS app is free and runs on Apple and Google devices, with Tap to Pay allowing contactless payments on a phone without extra hardware[17].

For retail, the app covers product and inventory management, gift cards, real-time sales reports, staff performance tracking and integrations for selling across channels. Funds typically arrive in the seller’s PayPal Business account within minutes, with no fee for transfers to a bank[17].

In the UK there are no monthly fees or contracts: the seller pays 1.75% per card transaction, including American Express, and buys hardware outright, from £29 excluding VAT for a first card reader, £149 for an all-in-one terminal or £169 for a store kit[17]. The simplicity is the selling point; the limitation is depth. Its pricing page does not list the purchase-order, multi-store transfer or assortment-analysis functions documented by mid-market retail POS vendors, payments must run through PayPal, and pricing and availability are set country by country.

Zettle by PayPal features

  • Free POS app for iOS and Android
  • Tap to Pay on phones
  • Inventory and product management
  • Gift cards
  • Real-time sales reports
  • Staff performance tracking

Zettle by PayPal pricing

UK: no monthly fee or contract; 1.75% per card transaction. Card reader from £29 excl. VAT for new business users (additional readers £69), terminal from £149, store kits from £169, delivery extra.

Zettle by PayPal strengths and limitations

Strengths

  • No subscription or contract
  • Low-cost hardware
  • Fast payouts into PayPal
  • Simple setup

Limitations

  • Limited purchasing and multi-store tools
  • Processing tied to PayPal
  • Pricing differs by country
  • Not suited to large inventories

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