Cognito Forms

Forms with calculations, workflows and HIPAA on the Enterprise tier

Overview

Cognito Forms is a form builder oriented towards data collection and workflow, with strong calculation features, a client portal and approval routing. It markets compliance with HIPAA, GDPR and CCPA requirements and has launched Cognito Pay for card payments inside forms.[9]

All plans include unlimited forms and payments.[9] The free Individual plan allows 100 entries a month and one user, with Cognito branding.[9] Pro costs US$24 a month (US$19 billed annually) for 2,000 entries, e-signatures and save-and-resume; Team costs US$62 (US$49) for 10,000 entries, five users, a client portal, workflow and approvals and data lookups; Business costs US$129 (US$99) for 25,000 entries, ten users, folder permissions, a one-year audit log and 50,000 API requests a month; and Enterprise costs US$199 (US$149) for unlimited entries, 20 users, SSO and HIPAA compliance.[9]

Cognito Forms is one of the few builders with a published, self-serve HIPAA tier rather than a quote-only enterprise contract. The pricing page reviewed contained two tables with different prices for Team and Business, so buyers should confirm at checkout; prepaying saves up to 20%.[9]

Cognito Forms features

  • Unlimited forms and payments on every plan
  • Calculations and data lookups
  • Workflow and approvals (Team+)
  • Client portal
  • E-signatures and save-and-resume
  • HIPAA and SSO on Enterprise

Cognito Forms pricing

Individual: free (100 entries/month, 1 user). Pro: US$24/month or US$19 annual (2,000 entries). Team: US$62 or US$49 (10,000 entries, 5 users). Business: US$129 or US$99 (25,000 entries, 10 users). Enterprise: US$199 or US$149 (unlimited entries, 20 users, HIPAA). Prepay saves up to 20%.

Cognito Forms strengths and limitations

Strengths

  • Published self-serve HIPAA tier
  • Unlimited forms even on free plan
  • Strong calculations and workflows
  • Client portal on Team plan

Limitations

  • Free plan limited to 100 entries
  • User counts capped per tier
  • Conflicting tables on pricing page
  • Interface less design-oriented than Typeform

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