Overview
FieldEdge provides field service software for HVAC, plumbing, electrical, locksmith and appliance-repair contractors. Its site footer links to Xplor Technologies, a field service software group[10]. The product covers dispatching, scheduling, invoicing, a price book, customer management, quotes and service agreements, with integrations including QuickBooks, Intacct, FleetSharp and Trane Technologies[10].
FieldEdge sells three plans. Select includes basic dispatching and single-option quotes with chat support and two mobile licences. Premier adds advanced dispatching, multi-option quotes, advanced service agreements, performance and commission tracking and four mobile licences. Elite, the most popular plan, adds unlimited saved reports, call recording, warehouse inventory management for QuickBooks Desktop Enterprise users, Proposal Pro, MarketingEdge with two-way texting, a consumer portal, a dedicated customer success representative and six mobile licences. Prices are quoted by number of technicians and add-ons; there is no free trial, and contracts are annual[10].
FieldEdge is a long-standing choice for QuickBooks-based residential trades businesses. Its lack of a trial and published prices makes comparison harder.
FieldEdge features
- Dispatching and scheduling
- Price book and multi-option quotes
- Service agreement management
- QuickBooks and Intacct integration
- Commission and performance tracking
FieldEdge pricing
Select, Premier, Elite; quote-based by technicians and add-ons; annual contracts; no free trial.
FieldEdge strengths and limitations
Strengths
- Deep QuickBooks integration
- Guided onboarding on all plans
- Commission tracking for technicians
- Dedicated success rep on Elite
Limitations
- No published prices
- No free trial
- Annual contracts
- Mobile licences capped by plan
Appears in
FieldEdge alternatives and competitors
Alternatives to FieldEdge: companies ranked in the same lists.
- ServiceTitan
- Salesforce Sales Cloud
Microsoft Power BI- IFS Cloud
Jobber
Housecall Pro
BuildOps
ServiceTrade
Service Fusion
Workiz
FieldPulse
Zuper
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