Overview
Service Fusion is field service management software for small and mid-sized contractors in HVAC, plumbing, electrical, cleaning and other trades. Its careers link points to EverCommerce, a group of service-business software companies[9]. The software covers scheduling and dispatch, estimates, invoicing, payments, customer management, a technician app and reporting.
Service Fusion’s distinctive feature is pricing that does not change with headcount: all plans include unlimited users. Starter costs US$208 per month billed annually (US$245 monthly), Plus US$325 (US$382 monthly) and Pro US$533 (US$627 monthly). Plans are month-to-month with no contract, and annual billing gives a 15% discount; the company offers a free demo rather than a trial[9].
For a company with ten or more office staff and technicians, the unlimited-user model can be considerably cheaper than per-user rivals. The entry price is higher than Jobber’s or Housecall Pro’s for very small teams, and advanced features require the Pro plan.
Service Fusion features
- Unlimited users on all plans
- Scheduling and dispatch
- Estimates, invoicing and payments
- Technician mobile app
- No-contract monthly billing
Service Fusion pricing
Starter US$208/month annual (US$245 monthly); Plus US$325 (US$382); Pro US$533 (US$627); unlimited users; no contract; 15% off annual.
Service Fusion strengths and limitations
Strengths
- Unlimited users
- Published prices
- No contract required
- Predictable cost as team grows
Limitations
- Higher entry price for solo operators
- No free trial
- Advanced features only in Pro
- Smaller feature set than ServiceTitan
Appears in
Service Fusion alternatives and competitors
Alternatives to Service Fusion: companies ranked in the same lists.
- ServiceTitan
- Salesforce Sales Cloud
Microsoft Power BI- IFS Cloud
Jobber
Housecall Pro
BuildOps
ServiceTrade
FieldEdge
Workiz
FieldPulse
Zuper
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