Service Fusion

Field service software with unlimited users on every plan

Overview

Service Fusion is field service management software for small and mid-sized contractors in HVAC, plumbing, electrical, cleaning and other trades. Its careers link points to EverCommerce, a group of service-business software companies[9]. The software covers scheduling and dispatch, estimates, invoicing, payments, customer management, a technician app and reporting.

Service Fusion’s distinctive feature is pricing that does not change with headcount: all plans include unlimited users. Starter costs US$208 per month billed annually (US$245 monthly), Plus US$325 (US$382 monthly) and Pro US$533 (US$627 monthly). Plans are month-to-month with no contract, and annual billing gives a 15% discount; the company offers a free demo rather than a trial[9].

For a company with ten or more office staff and technicians, the unlimited-user model can be considerably cheaper than per-user rivals. The entry price is higher than Jobber’s or Housecall Pro’s for very small teams, and advanced features require the Pro plan.

Service Fusion features

  • Unlimited users on all plans
  • Scheduling and dispatch
  • Estimates, invoicing and payments
  • Technician mobile app
  • No-contract monthly billing

Service Fusion pricing

Starter US$208/month annual (US$245 monthly); Plus US$325 (US$382); Pro US$533 (US$627); unlimited users; no contract; 15% off annual.

Service Fusion strengths and limitations

Strengths

  • Unlimited users
  • Published prices
  • No contract required
  • Predictable cost as team grows

Limitations

  • Higher entry price for solo operators
  • No free trial
  • Advanced features only in Pro
  • Smaller feature set than ServiceTitan

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