ServiceTitan

Nasdaq-listed operating platform for residential and commercial trades

Overview

ServiceTitan is a Los Angeles-based software company listed on Nasdaq as TTAN and led by co-founder and chief executive Ara Mahdessian, with co-founder Vahe Kuzoyan as president[1]. Its platform serves HVAC, plumbing, electrical, roofing, landscaping and other trades contractors, combining call booking, dispatch, a technician app, price books, estimates, invoicing, payments, financing, marketing, call tracking, payroll and reporting.

For the fiscal year ended 31 January 2026, ServiceTitan reported total revenue of US$961.0 million, up 24%, platform revenue of US$925.4 million, about 10,800 active customers, net dollar retention above 110% and gross transaction volume of US$82.1 billion. It reported a GAAP operating loss of US$169.2 million and non-GAAP operating income of US$94.1 million, and guided to fiscal 2027 revenue of US$1,110–1,120 million[1]. The company said it had passed a US$1 billion annualised revenue run rate and was expanding capacity for Max, its AI offering, as part of an agentic operating system for the trades[1].

ServiceTitan is the most complete trades platform but is priced by quote, generally aimed at contractors with several technicians, and requires a structured onboarding. Smaller firms often find it more than they need.

ServiceTitan features

  • Call booking, dispatch and technician app
  • Price books and multi-option estimates
  • Integrated payments and consumer financing
  • Marketing and call tracking
  • Max AI offering

ServiceTitan pricing

Quote-based subscription; no published prices.

ServiceTitan strengths and limitations

Strengths

  • Deepest feature set for the trades
  • Audited public-company financials
  • Strong payments, financing and marketing tools
  • Heavy AI investment

Limitations

  • No published pricing
  • More than small teams need
  • Onboarding takes significant effort
  • Company still reports GAAP operating losses

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