Overview
ServiceTitan is a Los Angeles-based software company listed on Nasdaq as TTAN and led by co-founder and chief executive Ara Mahdessian, with co-founder Vahe Kuzoyan as president[1]. Its platform serves HVAC, plumbing, electrical, roofing, landscaping and other trades contractors, combining call booking, dispatch, a technician app, price books, estimates, invoicing, payments, financing, marketing, call tracking, payroll and reporting.
For the fiscal year ended 31 January 2026, ServiceTitan reported total revenue of US$961.0 million, up 24%, platform revenue of US$925.4 million, about 10,800 active customers, net dollar retention above 110% and gross transaction volume of US$82.1 billion. It reported a GAAP operating loss of US$169.2 million and non-GAAP operating income of US$94.1 million, and guided to fiscal 2027 revenue of US$1,110–1,120 million[1]. The company said it had passed a US$1 billion annualised revenue run rate and was expanding capacity for Max, its AI offering, as part of an agentic operating system for the trades[1].
ServiceTitan is the most complete trades platform but is priced by quote, generally aimed at contractors with several technicians, and requires a structured onboarding. Smaller firms often find it more than they need.
ServiceTitan features
- Call booking, dispatch and technician app
- Price books and multi-option estimates
- Integrated payments and consumer financing
- Marketing and call tracking
- Max AI offering
ServiceTitan pricing
Quote-based subscription; no published prices.
ServiceTitan strengths and limitations
Strengths
- Deepest feature set for the trades
- Audited public-company financials
- Strong payments, financing and marketing tools
- Heavy AI investment
Limitations
- No published pricing
- More than small teams need
- Onboarding takes significant effort
- Company still reports GAAP operating losses
Appears in
ServiceTitan alternatives and competitors
Alternatives to ServiceTitan: companies ranked in the same lists.
- Salesforce Sales Cloud
Microsoft Power BI- IFS Cloud
Jobber
Housecall Pro
BuildOps
ServiceTrade
FieldEdge
Service Fusion
Workiz
FieldPulse
Zuper
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