JumpCloud Review: Pricing, Pros, Cons & Alternatives

Overview

JumpCloud is a cloud directory platform for small and mid-sized organisations that combines identity, device and access management, including SSO and MFA, with an option to buy features individually^[11].

Packages include device management and MDM, an SSO package with MFA and a password manager, a device identity package, a Platform package and Platform Prime, which adds zero trust, AI and SaaS management and premium support^[11]. Organisations can also buy single features, such as MFA, cloud LDAP, cloud RADIUS or conditional access, à la carte^[11].

Monthly billing is available at a higher rate than annual billing, which suits growing companies^[11]. JumpCloud offers a 30-day free trial with full functionality^[11]. Its breadth comes at the cost of depth in some areas: large enterprises with complex federation or governance needs typically choose Okta, Entra ID or Ping.

JumpCloud features

MFA purchasable as a single feature
Cloud RADIUS and LDAP
Conditional access and zero trust
Device management and MDM
SSO with built-in password manager
Access requests and certifications

JumpCloud pricing

MFA (à la carte): $3.00 per user per month billed annually, $4.00 monthly. SSO package (SSO, MFA and password manager): $11 per user per month billed annually or $13 monthly. Device Identity Management: $13 annually or $15 monthly. Platform and Platform Prime: contact sales. 30-day free trial.