Overview
Atento is a customer relationship management and BPO provider whose largest market is Brazil. It no longer publishes audited annual results. In a January 2025 interview with IstoÉ Dinheiro, the company described itself as the largest CRM BPO provider in Latin America, with 50,000 employees in Brazil and more than 115,000 across its global operations in 14 countries; Brazil accounted for 40% of the business[32]. The same report notes that Atento once employed more than 400,000 people and that management is expanding in hard-currency markets such as the United States[32]. Its main client sectors are financial services, retail and telecommunications[32].
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Atento alternatives and competitors
Alternatives to Atento: companies ranked in the same lists.
Teleperformance (TP)
iQor
Harte Hanks
1Point1 (One Point One Solutions)
Foundever
Konecta- Alorica
- WNS
- Sutherland
- Digitide Solutions
- VXI Global Solutions
Startek
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