iQor

Private CX outsourcer with 30 years in collections and customer care

Overview

iQor is a privately owned customer experience and BPO company that does not publish revenue. Its website states that it has 30 years of CX expertise and 45,000 specialists across 10 countries, and it cites a 15-year average client tenure[37]. Its offerings are grouped as CXBPO, Grow and an AI layer called infinityAiQ[37]. The careers section of the same site repeats the figure as 45,000 employees across 10 countries[37], so the headcount used here covers employees rather than contractors.

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