VXI Global Solutions

Private US CX outsourcer with 43 delivery locations

Overview

VXI Global Solutions is a privately held customer experience outsourcer that does not publish revenue. Its website lists 40K+ CX and service professionals, more than 600 million interactions a year across eight countries and 43 global delivery locations used for onshore, nearshore and offshore work[39]. Its solutions are listed as CX operations, CX strategy, CX technology and AI, collections, revenue generation and social media, for industries including automotive, banking, communications, energy, government, healthcare and insurance[39]. It is tied with Sutherland on published headcount and is listed second alphabetically.

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