Konecta

Private CX and BPO group operating in 28 countries

Overview

Konecta is a privately held customer experience and BPO group that does not publish annual revenue on its website. The site states that it employs more than 109,000 people in 28 countries and supports more than 40 languages[33]. Konecta sells customer experience operations, sales and revenue-generation programmes, employee-experience services and consulting, and it promotes its own AI platform, Kolibri, together with agentic AI accelerators[33]. It also runs a corporate foundation, the Konecta Foundation. Konecta is the third-largest company by published headcount among the private firms in this ranking.

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