Sutherland

Private US digital operations and CX company

Overview

Sutherland Global Services is a privately held business process and digital transformation company that does not publish revenue. Its website states a global team of 40K+ domain and technology experts, 70+ offices, customers reached in 144+ countries and 363 independent inventions under patent grants[38]. It also says that more than half of the Fortune 500 firms are served by the company and that 63% of its client partnerships are contractually tied to measurable outcomes[38]. Its service lines include business process as a service, customer experience, finance and accounting and HR operations, sold to banking, communications, healthcare, insurance, mortgage, energy, retail and travel clients[38]. It is tied with VXI in this ranking on published headcount and is listed first alphabetically.

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