Overview
Kore.ai sells AI agents and workflows in three areas: customer service (voice and digital agents, agent assist and an AI-native contact centre), employee work (enterprise search and HR, IT and recruiting assistants) and long-running business processes. Its platform, called Artemis, includes an optimisation engine, execution tracing and a typed Agent Blueprint Language for defining agent behaviour.[5] The company names Morgan Stanley, Citi, Vanguard, AMD and Lilly among its customers and states that it was named a Leader in Gartner’s 2026 Magic Quadrant for Conversational AI Platforms. Pricing is not published.[5]
Kore.ai strengths and limitations
Strengths
- Covers customer service, employee support and process automation
- Explicit tooling for testing and tracing agent behaviour
Limitations
- No public pricing
- Headquarters and company details are not stated on the homepage
Appears in
Kore.ai alternatives and competitors
Alternatives to Kore.ai: companies ranked in the same lists.
Google Cloud Conversational Agents (Dialogflow CX)
Microsoft Power BI- Salesforce Sales Cloud
- NICE Cognigy
Amazon Lex
IBM Consulting
Sierra
Decagon- Intercom (Fin)
- Yellow.ai
Rasa- LivePerson
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