Rasa

Developer platform for self-managed or hosted conversational agents

Overview

Rasa provides a developer-oriented platform for building conversational assistants that can be run self-managed on-premises or in a private cloud, or as a managed service.[12] A free Developer Edition licence allows one bot per company and up to 1,000 external or 100 internal conversations a month, for local or production use, with community forum support. The Enterprise edition is quote-based and adds full platform access and premium 24/7 support; a voice connector for AudioCodes VoiceAI Connect is sold separately.[12]

Rasa strengths and limitations

Strengths

  • Can be deployed entirely on the customer's own infrastructure
  • Free licence usable in production at small scale

Limitations

  • Requires in-house engineering skills
  • Free edition capped at one bot and low conversation volumes

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