Overview
Rasa provides a developer-oriented platform for building conversational assistants that can be run self-managed on-premises or in a private cloud, or as a managed service.[12] A free Developer Edition licence allows one bot per company and up to 1,000 external or 100 internal conversations a month, for local or production use, with community forum support. The Enterprise edition is quote-based and adds full platform access and premium 24/7 support; a voice connector for AudioCodes VoiceAI Connect is sold separately.[12]
Rasa strengths and limitations
Strengths
- Can be deployed entirely on the customer's own infrastructure
- Free licence usable in production at small scale
Limitations
- Requires in-house engineering skills
- Free edition capped at one bot and low conversation volumes
Appears in
Rasa alternatives and competitors
Alternatives to Rasa: companies ranked in the same lists.
Google Cloud Conversational Agents (Dialogflow CX)
Microsoft Power BI- Salesforce Sales Cloud
Kore.ai- NICE Cognigy
Amazon Lex
IBM Consulting
Sierra
Decagon- Intercom (Fin)
- Yellow.ai
- LivePerson
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