Overview
Yellow.ai builds AI agents for customer service across chat and voice. Its pricing page lists a Free plan with one AI agent and 500 chat sessions a month, after which resolutions cost US$0.99 each, and a quote-based Enterprise plan supporting more than 35 channels.[11] The company states that its Nexus VOX voice agents can handle calls in more than 500 languages. The site’s copyright line names Bitonic Technology Labs Inc. as the operating entity.[11]
Yellow.ai strengths and limitations
Strengths
- Free plan with a monthly session allowance
- Large number of supported channels on Enterprise
Limitations
- Free plan limited to one agent
- Language-coverage claim is the vendor's own
Appears in
Yellow.ai alternatives and competitors
Alternatives to Yellow.ai: companies ranked in the same lists.
Google Cloud Conversational Agents (Dialogflow CX)
Microsoft Power BI- Salesforce Sales Cloud
Kore.ai- NICE Cognigy
Amazon Lex
IBM Consulting
Sierra
Decagon- Intercom (Fin)
Rasa- LivePerson
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