Overview
Orb is a billing platform built around usage-based and hybrid pricing, targeting AI, developer-tool and infrastructure companies where invoices are calculated from large volumes of usage events[14]. Its core is real-time event ingestion, from which it calculates invoices, sends usage alerts, enforces spend controls and supports price changes without code changes[14].
Orb sells on a credit-based model: the Business plan costs US$6.00 per credit, with volume discounts, and includes real-time event ingestion and alerting, hybrid and usage billing, Orb Invoicing with accounts-receivable ageing, Adyen and Stripe payment integrations and finance and tax integrations[14]. The Custom plan adds customer hierarchies and divisional billing, collections automation, NetSuite and Salesforce integrations, data exports, audit logs and a 99.9% availability SLA; a separately priced Enterprise Support Bundle offers a 99.99% SLA and a dedicated support channel[14].
Because Orb charges for processing rather than taking a percentage of revenue, cost tracks billing activity. However, several capabilities that larger B2B companies need, including multiple billing entities and the NetSuite connector, are not in the Business plan[14].
Orb features
- Real-time usage event ingestion
- Real-time alerts and spend controls
- Hybrid and usage-based billing
- Invoicing and A/R ageing
- Adyen and Stripe payment integrations
- ASC 606-aligned reporting
Orb pricing
Business: US$6.00 per credit, lower with volume discounts. Custom: contact sales; adds hierarchies, collections, NetSuite and Salesforce, 99.9% SLA. Enterprise Support Bundle: custom-priced add-on with 99.99% SLA.
Orb strengths and limitations
Strengths
- Designed specifically for usage metering at scale
- Published per-credit price
- Supports both Adyen and Stripe
Limitations
- NetSuite and Salesforce integrations only on Custom plan
- Multiple billing entities and audit logs not in Business plan
- Credit-based pricing is harder to forecast than a flat fee
Appears in
Orb alternatives and competitors
Alternatives to Orb: companies ranked in the same lists.
Chargebee
Stripe Atlas
Zuora- Recurly
Maxio
Paddle- Zoho Analytics
Recharge
Metronome
Lago
FastSpring- Billsby
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