Recharge

Subscription billing and customer portal for Shopify brands

Overview

Recharge is a subscription-commerce platform for ecommerce brands, based in Santa Monica, California, whose website copyright dates from 2014[13]. It is built primarily on Shopify and states that the Shopify-Recharge pairing sits behind more than US$30 billion in recurring revenue[12]. The company says it is used by more than 20,000 businesses, naming quip and Dr. Squatch among them[13].

Unlike B2B SaaS billing systems, Recharge is designed for physical products sold on repeat, such as supplements, coffee, beauty and pet food. Its features include a subscription widget for product pages, a no-code customer portal, bundles, cancellation-prevention flows, failed-payment recovery, loyalty, referrals and SMS[12].

Pricing combines a monthly fee with a per-transaction processing fee: the Starter plan costs US$149 a month plus 1.50% and 20 cents per transaction, and the Scale plan US$499 a month plus 1.25% and 20 cents, with hands-on implementation; a Custom plan uses volume-based rates[12]. The per-transaction fee comes on top of Shopify’s own payment fees. Recharge is not designed for usage-based or B2B contract billing.

Recharge features

  • Subscription widget for product pages
  • No-code subscriber portal
  • Cancellation prevention and failed-payment recovery
  • Bundles and tiered discounts (Scale)
  • SMS subscription management
  • JavaScript SDK and Storefront API
  • Subscription widget for Shopify product pages
  • No-code customer portal

Recharge pricing

Starter US$149/month plus 1.50% + 20 cents per transaction; Scale US$499/month plus 1.25% + 20 cents per transaction; Custom plan with volume-based rates. SMS US$0.03 per message in the US and Canada and US$0.06 internationally. The App Store listing shows a 60-day free trial on Starter.

Recharge strengths and limitations

Strengths

  • Mature subscription feature set
  • Customer portal reduces support load
  • Headless and API options for larger brands
  • Purpose-built for physical subscription products on Shopify
  • Retention and win-back tools included
  • Published plan prices

Limitations

  • No free plan
  • Transaction fees on top of the monthly fee
  • SMS billed per message
  • Tied to Shopify
  • Per-transaction fee adds to payment fees
  • Not suited to SaaS or usage billing

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