Overview
ChatBot.com is now offered inside Text, a customer-service platform from Text, Inc., the team that also built LiveChat.com and HelpDesk.com[10]. The ChatBot.com site states that more than 35,000 brands sell and support customers through Text[10]. The AI agent builds its knowledge base when the owner pastes a website URL, and can also learn from help-centre articles, documentation and uploaded files[9]. Plans are priced per user: Essential at US$19 per month billed yearly with 10 AI resolutions a month, Growth at US$79 billed yearly with 200 resolutions, and a custom Enterprise tier[9]. There is no permanent free tier, but a 14-day trial requires no card[9].
Text (ChatBot.com) strengths and limitations
Strengths
- Knowledge base can be generated from a single website URL
- Live chat and AI agent are sold in one plan
Limitations
- Essential plan includes only 10 AI resolutions a month
- No permanent free tier
Appears in
Text (ChatBot.com) alternatives and competitors
Alternatives to Text (ChatBot.com): companies ranked in the same lists.
HubSpot data enrichment
Tidio
Zendesk
Freshdesk
Fin (formerly Intercom)
Landbot- Chatbase
Crisp
Ada
Botpress
Voiceflow
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