Overview
Voiceflow is a platform for designing and deploying chat and voice AI agents, with environments for development, staging and production and an observability suite that evaluates conversations using language models[8]. It supports several model providers and allows customers to bring their own model, and lists integrations with Zendesk, Salesforce, HubSpot, Shopify and Google Sheets[8]. Pricing is not published: the business plan requires a sales request, while a separate agency plan offers a free trial and usage-based billing with white-labelling for client work[8]. The company does not state a customer count on its pricing page.
Voiceflow strengths and limitations
Strengths
- Separate development, staging and production environments
- White-label option for agencies
Limitations
- No published prices
- More setup effort than plug-in widgets aimed at small sites
Appears in
Voiceflow alternatives and competitors
Alternatives to Voiceflow: companies ranked in the same lists.
HubSpot data enrichment
Tidio
Zendesk
Freshdesk
Text (ChatBot.com)
Fin (formerly Intercom)
Landbot- Chatbase
Crisp
Ada
Botpress
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