Best AI Chatbots for Websites in 2026

HubSpot, founded in 2006 by Brian Halligan and Dharmesh Shah and headquartered in Boston, Massachusetts, reports about 306,000 customers across its products. Its website chat and AI Customer Agent sit inside Service Hub, so chat transcripts are stored against the same contact records used by marketing and sales. Service Hub has a free tier for up to two users; Starter is listed at US$7 per seat per month on an annual commitment, Professional at US$90 and Enterprise at US$150. AI features consume HubSpot Credits, of which Starter includes 500 per month, Professional 3,000 and Enterprise 5,000, with additional credits priced at US$0.010 each. Buyers of a Professional or Enterprise seat are offered 14 days of unlimited Customer Agent use.

Tidio was founded in 2013 in Szczecin, Poland, by its chief executive Tytus Gołas, and lists offices in San Francisco, Warsaw and Szczecin; it states that more than 300,000 companies use the product. The core product combines live chat, ticketing and a visual automation builder called Flows with Lyro, an AI agent that answers from the customer's own content. A free plan covers 50 billable conversations and 10 seats per month, and the first 50 Lyro conversations are free but do not refresh. Paid plans displayed on the pricing page start at US$24.17 per month for Starter, with Lyro sold separately from US$32.50 per month for 50 AI conversations; a Premium tier is quote-based and bills per resolution with a guaranteed 50% Lyro resolution rate.

Zendesk, founded in 2007 and headquartered at 181 Fremont Street in San Francisco, states that more than 80,000 companies use it for AI service. Its web messaging widget can be answered by Zendesk AI agents, with unresolved conversations routed to human agents in the same workspace. Annual prices per agent per month are US$19 for Support Team, US$55 for Suite Team and US$115 for Suite Professional, while Suite Enterprise is quote-based. Zendesk bills AI by automated resolution: plans include five (Team tiers) or ten (Professional) resolutions per agent per month, and further resolutions cost US$1.50 each on commitment or US$2.00 pay-as-you-go. A 14-day trial includes Suite Professional features.

Freshchat is the messaging and live-chat product of Freshworks, which reports more than 74,000 customers in over 120 countries across its software. It provides a website chat widget and in-app messaging, with the Freddy AI Agent answering routine questions before handing off to agents. A free plan supports up to 10 agents; paid plans billed annually are Growth at US$19, Pro at US$49 and Enterprise at US$79 per agent per month. Freddy AI Agent usage is sold in sessions, listed at US$49 per 100 sessions on Growth, and each paid plan includes 500 free sessions once per account. New accounts receive 14 days of Enterprise access before a plan must be chosen.

ChatBot.com is now offered inside Text, a customer-service platform from Text, Inc., the team that also built LiveChat.com and HelpDesk.com. The ChatBot.com site states that more than 35,000 brands sell and support customers through Text. The AI agent builds its knowledge base when the owner pastes a website URL, and can also learn from help-centre articles, documentation and uploaded files. Plans are priced per user: Essential at US$19 per month billed yearly with 10 AI resolutions a month, Growth at US$79 billed yearly with 200 resolutions, and a custom Enterprise tier. There is no permanent free tier, but a 14-day trial requires no card.

Fin is the AI agent of the company founded as Intercom in 2011, which renamed itself Fin in 2026 after reorganising around AI; it reports more than 30,000 customer companies and over 1,400 staff in offices including San Francisco, London, Dublin and Sydney. The agent can run in the company's own messenger widget or on top of another help desk. It is priced at US$0.99 per outcome with no seat requirement, although use alongside an external help desk carries a minimum monthly commitment, for example 50 outcomes. The full help desk adds seat plans of US$19 (Essential, annual), US$85 (Advanced) and US$132 (Expert) per month. A 14-day trial includes Fin and all add-ons without a credit card.

Landbot is a European no-code chatbot builder that reports more than 12,000 teams in over 190 countries and more than one billion chats processed. Bots are designed in a visual builder that mixes scripted, button-based flows with AI answers drawn from the customer's knowledge base, and can be deployed on websites and WhatsApp. A free plan offers 100 chats a month but no AI chats. AI agents are available from Starter, priced at €32 per month billed annually (US$36 outside the EU) with 500 chats and 100 AI chats, while Professional costs €80 per month with 2,500 chats and 300 AI chats. Extra AI chats cost €0.10 each, and the vendor states that chats are not used to train models.

Chatbase, operated by Chatbase Inc., builds a custom AI agent from a business's documents and website and embeds it as a chat widget; it states that more than 10,000 brands use the product. Unlike help-desk vendors it is priced by message credits rather than seats or resolutions. Plans billed yearly are Hobby at US$32 per month with 700 message credits, Basic at US$120 with 4,000 credits and Business at US$400 with 15,000 credits; Enterprise is custom. There is no free plan on the pricing page, but paid plans carry a seven-day trial.

Crisp is developed by Crisp IM SAS of France, which hosts customer data on European servers and states that 10,000 companies use the product. Pricing is per workspace rather than per agent: a free plan includes two seats and a chat widget but no AI credits; Mini costs US$45 per month with four agents and about 90 automated conversations; Essentials costs US$95 with ten agents and about 450; and Plus costs US$295 with about 1,350. Additional agents are US$10 per month each, and the vendor states that conversations are not capped. Plus allows the AI agent to call third-party tools to complete tasks.

Ada Support Inc. sells an AI customer-service agent to large companies and reports more than 350 enterprise customers, naming Pinterest, monday.com, Sky, Grab and GoFundMe among them. The platform covers messaging, email and voice, and lists SOC 2, HIPAA, GDPR and PCI DSS compliance. Ada publishes no prices; its pricing page offers a return-on-investment model based on the buyer's volume after a demonstration call. Among customer results it cites, the scooter operator Dott raised its automated resolution rate from 32% to 77%.

Botpress is an AI agent platform that comprises a builder (Studio), a support inbox (Desk) and a developer kit, all sharing one price list. It does not publish a customer count. The free plan covers 100 conversations a month, three seats and three agents; Plus costs US$150 per month (annual) with 250 conversations and US$25 of AI usage, and Team costs US$750 with 1,500 conversations and US$150 of AI usage. Extra conversations are sold in packs of 100 at US$0.65 (Plus) or US$0.50 (Team) per conversation, and each conversation includes US$0.10 of AI usage covered by Botpress. Discounted pricing is offered to nonprofits, schools and open-source projects.

Voiceflow is a platform for designing and deploying chat and voice AI agents, with environments for development, staging and production and an observability suite that evaluates conversations using language models. It supports several model providers and allows customers to bring their own model, and lists integrations with Zendesk, Salesforce, HubSpot, Shopify and Google Sheets. Pricing is not published: the business plan requires a sales request, while a separate agency plan offers a free trial and usage-based billing with white-labelling for client work. The company does not state a customer count on its pricing page.