Akita Pricing 2026: Plans, Pros & Cons

Overview

Akita is a lightweight customer success platform aimed at small and growing teams, and it has the lowest published entry price in this list. Its Small Teams plan costs US$49 per month with two integrations, two full-access users and four read-only users; Growing Teams costs US$99 per month with four integrations, four full users, eight read-only users and full API access.^[19] Extra integrations or full users are US$29 per month each, and annual prepayment carries a 20% discount.^[19]

Plans are month-to-month with no setup or cancellation fees.^[19] The Enterprise plan, shown at US$499 per month with a custom quote, adds a dedicated success engineer, onboarding sessions, end-user seminars and custom integration development, and removes the caps of up to 10,000 accounts and contacts on Small Teams and 100,000 on Growing Teams.^[19]

Core features include account and contact segments, custom dashboards, task management, a calendar view, tags, e-mail alerts, metric tracking, custom attributes, advanced search and a single customer view, with integrations including Segment and a JavaScript SDK.^[19] Support runs Monday to Friday, 9am–9pm GMT, and the interface is available in English and Swedish.^[19] The pricing page is inconsistent about trials, advertising a 14-day free trial while its FAQ answers “no”.^[19]

Akita features

Account and contact segmentation
Custom dashboards and metric tracking
Task management with calendar view
E-mail alerts
Segment integration and JavaScript SDK
API access from Growing Teams

Akita pricing

Small Teams US$49/month (2 integrations, 2 full users); Growing Teams US$99/month (4 integrations, 4 full users, API); Enterprise US$499/month or custom. Add-ons US$29/month per integration or full user. Monthly with no setup or cancellation fees; 20% discount for annual prepayment. Trial advertised as 14 days, though the FAQ says none.