Allied Global

Guatemala-based nearshore CX provider

Overview

Allied Global is a nearshore customer experience and BPO company whose contact address is in Guatemala City. It does not publish revenue. Its website lists more than 30,000 employees worldwide and 34 delivery centres, and states that, together with strategic partners Vensure HR and Solvo Global, it operates in more than 17 countries with 28 headquarters[42]. Because the 30,000 figure is given for the partnership, it may include staff of those partners. Allied Global has a strong presence in Guatemala, Honduras, Colombia, the United States, Mexico and the Dominican Republic, and sells bilingual customer care, sales, remote staffing and technology services[42].

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