Calendly

Widely used booking-link tool with team routing and enterprise controls

Overview

Calendly was founded in 2013 by Tope Awotona, who remains chief executive[2]. Its about page says the product serves more than 50 million people in more than 240 countries, though the founder’s biography on the same page cites more than 20 million users[2].

The Free plan is limited to one event type, one calendar connection and one-to-one scheduling, with a customisable booking page and browser extension[1]. Standard, at US$10 per seat per month on annual billing, unlocks unlimited event types, up to six calendar connections, automated reminders and workflows, HubSpot and Mailchimp connections, and Stripe and PayPal payments[1]. Teams, at US$16 per seat per month, adds round-robin and collective scheduling, lead qualification and routing forms, centrally managed event types, Marketo and Pardot connections and Salesforce meeting sync[1]. Enterprise starts at US$15,000 a year from 50 seats and adds Salesforce lookup routing, Microsoft Dynamics, SSO and SAML, domain control, audit logs and a data deletion API[1]. Calendly also sells an AI notetaker and an assistant called Callie as add-ons[1].

Calendly’s main limits are that the free plan is narrow, and that service businesses needing client intake, packages, memberships or in-person payments are better served by tools such as Acuity or SimplyBook.me.

Calendly features

  • Shareable booking links and embeds
  • Round-robin and collective events (Teams)
  • Routing forms with lead qualification
  • Salesforce and HubSpot sync
  • Stripe and PayPal payments
  • SSO, SAML and audit logs (Enterprise)

Calendly pricing

Free: US$0. Standard: US$10/seat/month (annual). Teams: US$16/seat/month (annual). Enterprise: from US$15,000/year, 50+ seats. Monthly billing costs up to 20% more.

Calendly strengths and limitations

Strengths

  • Very familiar to invitees
  • Strong CRM integrations and routing
  • Published enterprise starting price

Limitations

  • Free plan allows only one event type
  • Routing needs the Teams plan
  • Lacks service-business features such as packages and memberships

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