Setmore

Free for up to four staff, with a low-cost Pro plan

Overview

Setmore offers appointment booking aimed at small service businesses. Its Free plan supports up to four users with unlimited appointments, online and in-person payments, a branded booking page, email confirmations and reminders, and iOS and Android apps, though Setmore branding remains on the booking page[10].

The Pro plan is headlined at US$5 per user per month on annual billing with unlimited users[10]. Pro adds SMS reminders with 500 credits a month per team member, a second reminder, two-way calendar sync, deposits, recurring and video appointments, custom service availability, removal of Setmore branding, customer blocking, Google review requests, priority support and a signed HIPAA business associate agreement[10]. Each staff calendar counts as a user even without a login, and Pro comes with a 30-day trial[10]. A Live Receptionist service is a separate US-only add-on at US$99 a month[10].

Setmore’s pricing page displays conflicting figures for Pro elsewhere on the page, so buyers should confirm the price at sign-up[10]. The product suits salons, tutors and small clinics; its reporting and routing are lighter than those of business-to-business scheduling tools.

Setmore features

  • Free plan for four users
  • Online and in-person payments
  • SMS reminders (Pro)
  • Two-way calendar sync (Pro)
  • Deposits and recurring appointments (Pro)
  • HIPAA BAA (Pro)

Setmore pricing

Free: US$0, up to 4 users. Pro: US$5/user/month billed annually (page shows conflicting figures). Live Receptionist US$99/month (US only). 30-day Pro trial.

Setmore strengths and limitations

Strengths

  • Usable free plan for small teams
  • Low Pro price
  • HIPAA BAA on Pro

Limitations

  • Inconsistent pricing display
  • Every staff calendar counts as a user
  • Light reporting

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