Overview
Crawford & Company describes itself as the world’s largest publicly listed independent provider of claims management and outsourcing solutions to insurance carriers, brokers and corporations, serving clients in more than 70 countries[13]. Founded in 1941 and headquartered in the Atlanta area of Georgia, it reported total 2025 revenues of US$1,310.8 million, or US$1,265.7 million before reimbursements[13]. Its segments are North America Loss Adjusting, International Operations, Broadspire and Platform Solutions, whose revenue fell 30.5% in 2025; Broadspire grew 3.6% to US$401.9 million[13]. It is included here because claims administration is a process insurers outsource; it does not run general customer care.
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