DoorLoop

Venture-backed per-unit platform with built-in AI agents

Overview

DoorLoop was founded in 2019 by five co-founders including chief executive Ori Tamuz[18]. It launched its product in 2021 with US$10 million of seed funding, raised a US$20 million Series A led by Alpine Investors in 2022 and a US$100 million Series B led by JMI Equity in 2024, and opened a New York City office in 2025[18]. Several of its executives are based in Miami[18].

The product covers accounting, leasing, maintenance and payments, showings, owner and tenant portals, a company website and a business phone number, with unlimited users and document storage and full API access on every plan[17]. DoorLoop’s plans are differentiated mainly by AI: the Connect plan adds a Receptionist Agent that answers tenant texts, calls and portal messages around the clock and makes incoming ACH free, and the invitation-only Multiply plan adds Maintenance Ops and Lease Renewal agents with adjustable supervision and action logs[17]. Annual billing saves up to 25%[17]. Limitations: minimum spend and unit requirements apply, the pricing page does not set out a free trial, and the comparison table and plan descriptions differ on whether AI agents are included or add-ons[17].

DoorLoop features

  • Accounting, leasing, maintenance and payments
  • Owner and tenant portals, company website
  • Unlimited users and document storage
  • Full API access on all plans
  • AI Receptionist Agent (Connect)
  • Maintenance Ops and Lease Renewal agents (Multiply)

DoorLoop pricing

DoorLoop One from US$2.50 per unit/month (as low as US$1.50 above 100 units); Connect from US$4.00; Multiply (invite only) from US$5.00. Minimum spend and units apply; annual billing saves up to 25%. Incoming ACH US$1.50 on One, free on Connect and Multiply; screening US$35.

DoorLoop strengths and limitations

Strengths

  • API and unlimited users on every plan
  • Published per-unit pricing with volume discount
  • AI agents for tenant communication and maintenance
  • Free incoming ACH on Connect

Limitations

  • Minimum spend applies
  • Top plan invitation-only
  • Inconsistent AI add-on labelling on pricing page
  • Shorter operating history than incumbents

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