Fusion CX

Private CX company with US and India corporate headquarters

Overview

Fusion CX is a privately held customer experience outsourcer that does not publish revenue. Its website lists 15,000+ employees, 14 countries, 44 locations and 200+ clients, and names two corporate headquarters, one in Norcross, Georgia, and one in Kolkata, India[43]. The delivery footprint includes the United States, Canada, Jamaica and Colombia among its 14 countries[43]. Fusion CX sells customer service and call-centre outsourcing, technical support, digital solutions such as data annotation, and first-party and loan collections[43].

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