Outsourcia

French-language CX outsourcer with Moroccan, Tunisian and Malagasy sites

Overview

Outsourcia is a privately held French-language customer relationship and BPO company that does not publish revenue. Its website states 4,300 employees (collaborateurs), 13 sites and four countries: France, Morocco, Tunisia and Madagascar[46]. It lists four sites in Casablanca, three in Tunis and two in Antananarivo, with French locations including Évreux, Neuilly-sur-Seine and Châtillon-en-Dunois[46]. Outsourcia sells customer care, sales and back-office services, mainly to French companies seeking nearshore delivery. It is the smallest firm in this ranking.

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