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Formbricks

Open-source experience-management survey platform for self-hosting

Overview

Formbricks is an open-source survey and experience-management platform. Its Community Edition is released under the AGPLv3 licence and is free to self-host on the user’s own servers and database, with surveys on every channel, an API, webhooks and community support.[25]

The commercial Experience Suite is sold as a self-hosted annual licence and adds unified feedback, AI analysis, dashboards, workflows and owner alerts, single sign-on, roles, audit logs, human support with a service-level agreement and a deployment success plan. A managed version, run by Formbricks in the customer’s AWS, Azure or GCP account or in a Formbricks cloud in the EU or Saudi Arabia, was marked as coming soon when consulted.[25]

Formbricks does not publish a price list; quotes depend on annual responses collected, number of workspaces and contract term of one to three years, and every plan includes unlimited seats. If a self-hosted customer exceeds its volume, the software keeps running and overage is settled at renewal.[25] The model suits organisations that want Qualtrics-style feedback programmes with data kept in their own infrastructure, but it requires in-house hosting capacity.

Formbricks features

  • AGPLv3 Community Edition, free to self-host
  • Surveys on multiple channels with API and webhooks
  • AI analysis and dashboards (Experience Suite)
  • SSO, roles and audit logs
  • Unlimited seats on every plan
  • 15-day trial licence for Experience Suite

Formbricks pricing

Community Edition free. Experience Suite quote-based annual licence, priced on annual responses, workspaces and 1 to 3 year term; available through AWS Marketplace, partners or invoice.

Formbricks strengths and limitations

Strengths

  • Free open-source edition
  • Data stays in own infrastructure
  • No per-seat pricing
  • Overage settled at renewal rather than cut off

Limitations

  • No published prices for commercial tier
  • Managed hosting not yet generally available when consulted
  • Requires technical capacity to self-host

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