Listopedia

QuestionPro

Survey and research suite with a free tier and 52 question types

Overview

QuestionPro is a Seattle-based survey and research company founded in 2005. Its site reports more than 5.3 million users, 10 billion questions answered and eight regional data centres, and lists compliance with CCPA, GDPR, ISO 27001 and HIPAA.[18]

The company sells survey software alongside a Research Suite, customer experience and employee experience products, with communities offered as a solution. Its free Essentials plan allows 200 responses per survey and 30 question types; the Advanced plan raises that to 25,000 responses a year and 38 question types and adds branding; Team Edition adds collaboration, regional data centres and a dedicated account manager; and Research Suite adds security, communities, audience, qualitative tools and services with 52 question types.[17]

QuestionPro’s pricing is unusual in that the Advanced plan is priced higher per user than Team Edition, which requires five or more users. Customer and employee experience products are sold on request rather than with published prices.[17]

QuestionPro features

  • Up to 52 question types (Research Suite)
  • Free plan with 200 responses per survey
  • Branding on Advanced and above
  • Collaboration and regional data centres (Team Edition)
  • Communities, audience and qualitative tools
  • 24/7 chat and email support on all plans

QuestionPro pricing

Prices shown in $. Essentials free (1 user, 200 responses per survey); Advanced $99/user/month billed annually (25,000 responses/year, 10-day free trial); Team Edition $83/user/month billed annually, 5+ users (100,000 responses per survey); Research Suite custom, 10+ users. CX and EX products by request.

QuestionPro strengths and limitations

Strengths

  • Usable free plan
  • Many specialised question types
  • Published self-serve prices
  • Listed HIPAA and ISO 27001 compliance

Limitations

  • Advanced plan billed annually only
  • Collaboration needs five or more seats
  • CX and EX pricing not published

Appears in

QuestionPro alternatives and competitors

Alternatives to QuestionPro: companies ranked in the same lists.

Is this your company?

Update the description, logo, image and link through the submission form. Editors review every change.

Update this listing

Is your company missing from a list?

Send your logo, description and link. Editors review every submission, and approved listings are clearly labelled.

Add your company